What are the responsibilities and job description for the HVAC Comfort Advisor position at One Hour Heating and Air Conditioning?
The Comfort Advisor will conduct in-home sales consultations focused on HVAC, comfort, and efficiency.
The Comfort Advisor assesses homeowner needs, develops and presents HVAC replacement / upgrade proposals, secures sales, processes orders, and works with company teammates to ensure customer satisfaction. This position will work with new and existing customers to guide them through the Sales Process while exploring equipment and financing options.
Responsibilities :
- Identify, pre-qualify, and call on non-contract customers and current contract customers to increase awareness of company service offerings.
- Prepare estimates for contracts and proposals.
- Follow-up on sales leads and lists, both self-generated and via other sources.
- Manage multiple opportunities particularly focusing on selling service agreements and new equipment.
- Sell, renew, and expand renewable service agreements, to both new and existing customer.
- Maintain a closing ratio on : Generated leads of 70% or higher; Marketed leads of 50% or higher.
- Must be accessible by phone at all times.
- Demonstrate technical expertise and maintains a high level of credibility.
- Recommend solutions and links customer objectives to total value solution and competitive advantage.
- Positively and credibly influence service strategies with homeowners.
- Develop proposals and contracts for residential service agreements.
- Effectively write and present proposals.
- Negotiate value and address resistance and closes the sale.
- Maintaining a courteous demeanor with all customers and associates.
- GED or High School Diploma
- Associate degree in related field preferred
- 3 years of in-home sales experience.
- Prior success in the industry with knowledge of industry and local market.
- Knowledge of HVAC field concepts, practices, best practices, procedures, tools, and equipment.
- Strong relationship building skills, customer focused and disciplined.
- Strong needs-based sales skills and a passion for excellence
- Previous experience with in-home service agreement sales and estimating.
- Strong negotiation and influencing skills.
- Good communication and presentation skills.
- Computer proficiency to include Microsoft Word and Excel.
- Pay - We believe the best performers deserve the best pay. That's why we want to pay YOU the best competitive rate.
- Flexibility - We want YOU to have time for the most important things in your life. Our scheduling is flexible. Find out how we do it.
- Career Path - We offer you an unlimited future with our world class training programs. Our training programs include Technical Training, Virtual technical training, communications, sales, and more! If you are serious about your career and want to learn from the best in the industry apply today!
Qualifications :
We offer GREAT benefits, including a 401K with company match, company vehicle, training, room for advancement, and great earning potential. Authority Brands Inc. conducts drug screens and background checks on applicants who accept employment offers. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions; however, we do not sponsor visas at this time.
Authority Brands Inc. is an Equal Opportunity Employer.
Compensation : $85,000.00 - $200,000.00 per year
Join the One Hour Team!
We want to make joining our team as easy as possible. Our team members are the most valuable assets in our organization. It's true, our employees come first! How do we prove it? First things first.
So, if you have a great attitude and a strong work ethic, and are someone who takes pride in the work you do, then we want to hear from you!
Each franchise location is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. The franchisee sets their own compensation and benefits. All inquiries about employment, benefits, scheduling, and compensation at this franchise should be made directly to the franchise location, and not to One Hour Heating and Air Conditioning Corporate.
Salary : $85,000 - $200,000
