Renewals Senior Territory Representative

Overview

Here’s a chance to kickstart your sales career as a member of a fun, ambitious, and successful team!

One Identity is an award-winning security software provider offering a broad selection of solutions that solve some of the most common and most challenging IT security problems. One Identity solutions eliminate the complexities and time-consuming processes often required to govern identities, manage privileged accounts and control access. Our solutions enhance business agility while addressing IAM challenges within on-premises, cloud and hybrid environments.

We are seeking a Renewals Senior Territory Representative to join our team and help grow revenue with our existing subscription and SaaS customers. This role includes managing current renewals and creating growth through upsell, cross-sell, and upgrade opportunities. The Renewals Senior Territory Representative will establish strong working relationships with the Sales team, Customer Success team, and other internal teams to ensure complete customer satisfaction.

We believe each team member plays an integral role in the company! Through our top standard training programs, we

help you polish your sales and technology acumen. One Identity prioritizes growth from within allowing you to explore

And Develop Skills In Sales And Other Departments.

This position is based in our Dublin, OH office, with a requirement to work in the office 3 days a week.

Responsibilities

• Ownership for subscription and SaaS renewals within an assigned territory.
• Run a proactive end-to-end renewal sales cycle with a focus on maximizing ARR (Annual Recurring Revenue) and net retention rates. Inclusive of, but not limited to, quote management, forecasting, negotiations, obtaining purchase orders, and order submission. With a primary focus on ensuring on time renewal.
• Maximize account growth by identifying upsell, cross-sell, and upgrade opportunities while working the renewal sales cycle.
• Achieve quarterly assigned sales quotas for both renewal and new license (growth)
• Develop relationships with your customer base as a trusted advisor and schedule checkpoints between renewals to ensure a high level of customer satisfaction.
• Leverage and build relationships with primary cross-functional resources to achieve results and meet customer needs. Specifically: Field Sales, Customer Success, Deal Desk and Product Management.
• Maintain and update an accurate rolling forecast in your territory. Identify risk early and work with appropriate cross functional resources to determine resolution.
• Follow best practices for internal processes inclusive of: opportunity management, data quality, activity logging, CRM hygiene, quote pricing and forecasting.
• Completion of product training courses as assigned for your territory/business unit will be critical to your success. Ongoing training as technology is updated will be required to ensure knowledge stays relevant for growing footprint within existing accounts.
• Collaborate with other internal teams such as sales support, order processing, tech support, renewal operations, etc, to drive successful outcomes for our customers and internal practices.
  
  

Qualifications

• 2 years of renewal or customer success experience, ideally working with subscription and/or SaaS renewals
• Experience with a quota-carrying role
• Ability to strategically identify growth opportunities in existing customer accounts
• Strong process management with the ability to enforce strict policies
• Passion for building strong customer relationships, excellent communication, and follow-up skills
• Strong organization skills with an emphasis on account and territory management
• Experience working in a fast-paced, rapidly changing environment
• Bachelor’s degree or a combination of experience and education
• Must be able to work from our office located in Dublin, OH
  
  

Preferences

• Background in Subscription/SaaS Renewals and/or Customer Success
• Experience selling software
• com experience
  
  

Company Description

One Identity enables organizations of all sizes to better secure, manage, monitor, protect, and analyze information and

infrastructure to help fuel innovation and drive their businesses forward. With team members around the globe, we

intend to continue to grow revenues and add value to customers.

When you join our team, you will have the opportunity to build and develop products at a scale few others can provide.

Our product portfolio serves a large base of customers, and we are addressing the strategic imperatives for enterprise

businesses. Working with some of the most talented employees the industry has to offer, we provide enhanced career

opportunities for team members to learn and grow in a rapidly changing environment.

Why work with us?

• Life at One Identity means collaborating with dedicated professionals with a passion for technology.
• When we see something that could be improved, we get to work inventing the solution.
• Our people demonstrate our winning culture through positive and meaningful relationships.
• We invest in our people and offer a series of programs that enables them to pursue a career that fulfills their potential.
• Our team members’ health and wellness is our priority as well as rewarding them for their hard work.
  
  

One Identity is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind: One Identity is

committed to the principle of equal employment opportunity for all employees and to providing employees with a work

environment free of discrimination and harassment. All employment decisions at One Identity are based on business

needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or

ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation,

gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service,

family medical history or genetic information, family or parental status, or any other status protected by the laws or

regulations in the locations where we operate. One Identity will not tolerate discrimination or harassment based on any

of these characteristics. One Identity encourages applicants of all ages.

Job seekers should be aware of fraudulent job offers from online scammers and only apply to roles listed on

quest.com/careers using our applicant system. Note: We do not use text messaging or third-party messaging apps like

Telegram to communicate with applicants, so please exercise caution if you are approached in this way and only interact

with people claiming to be Quest employees if they have an email address ending in @quest.com. You can report job

scams to the FTC (ReportFraud.ftc.gov) or your state attorney general.