What are the responsibilities and job description for the Senior Technical Writer position at One IT Corp?
Job Details
Job Description
Job Role: Senior Technical Writer
Location: Jersey City, NJ / Boston, MA - Hybrid (3 days a week)
Duration: 12 Months
Experience: 8 years
We need: A senior Technical Writer with extensive experience Documenting API's and Blockchain experience is a huge plus but not required. Candidates must have 8 years of experience as a Technical Writer, with a focus on API and ABI documentation and 2 years of experience in a software development role.
The Client's Digital Assets Team is seeking a detail-oriented Technical Writer to join our team. The ideal candidate will be responsible creating, editing and maintain high-quality documentation that communicates complex technical information clearly and concisely to a variety of audiences. This role requires collaboration with subject matter experts, product managers, engineering team, and other stakeholders to ensure accurate and accessible content.
Key Responsibilities:
- Provide expertise and guidance and best practices on product documentation set up for commercial purposes
- Review existing documentation related to product and applications and identify areas of improvement for our documentation strategy
- Work with UX team to optimize the setup of documentation on Resource Hub
- Work with Product, engineering and commercial teams to generate content and publish product requirements, operational flows, user and technical related material
- Establish standardized process and templates where possible for the efficient delivery of a consistent library of documentation for LedgerScan, CMP and Factory to include the following (not limited):
- Product architecture diagram
- User Guide
- Production functional features
- APIs and EndPoints (where applicable)
- ABIs and Scripts (where applicable)
- Workflow Diagrams
- Infrastructure Requirements
- -Deployment Diagrams
- Assist with content generation and production of documents as necessary
- Assist in creating content strategies and documentation plans to support product development.
- Collaborate with cross-functional teams to understand end-user needs and incorporate feedback
Skills and Experience Required
- 8 years of experience as a Technical Writer, with a focus on API and ABI documentation
- 2 years of experience in a software development role
- Experience with legacy financial institutions technology and API integration architecture.
- Experience with Blockchain and Web3 technologies.
- Strong understanding of APIs, RESTful web services, and programming concepts
- Proficiency with various authoring, CMS, and task management tools
- Familiarity with API documentation tools, such as Swagger, Postman, or similar.
- Proficiency with Confluence, JIRA, and JSON.
- Basic diagramming skills using tools like draw.io, Miro or similar.
- Experience using tech stacks like Python, MongoDB, CDC, and Kafka
- Experience working in a fast-paced, dynamic environment.
- Strong time management skills.
- Ability to thrive in an environment that grants you a lot of autonomy to explore creative solutions.
