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Certified Medical Assistant - Innovative Healthcare with Amazon Partnership (Apply in minutes)

One Medical
One Medical Salary
Edgewater, NJ Full Time
POSTED ON 1/25/2025
AVAILABLE BEFORE 4/23/2025
  • About Us
  • One Medical is a primary care solution challenging the industry status quo bymaking quality care more affordable, accessible and enjoyable. But this isn’tyour average doctor’s office. We’re on a mission to transform healthcare,which means improving the experience for everyone involved - from patients andproviders to employers and health networks. Our seamless in-office and 247virtual care services, on-site labs, and programs for preventive care, chroniccare management, common illnesses and mental health concerns have beendelighting people for the past fifteen years.In February 2023 we marked a milestone when One Medical joined Amazon.Together, we look to deliver exceptional health care to more consumers,employers, care team members, and health networks to achieve better healthoutcomes. As we continue to grow and seek to impact more lives, we’re buildinga diverse, driven and empathetic team, while working hard to cultivate anenvironment where everyone can thrive.
  • The Opportunity
  • As a One Medical Certified Medical Assistant (internally known as a LabServices SpecialistMember Support Specialist), you’ll provide an exceptionalexperience for our patients and help them accomplish an important part oftheir care journey by providing venipuncture, dispensary responsibilities, aswell as other clinical support services. You will be an ambassador forpatients in office, with a mastery of human connection and a strong drive forservice. You will remove barriers to care, resulting in a truly exceptionalin-office patient experience. This includes support for the office with afocus on active daily management, scheduling, inventory , and facilitiessupport. You are the steward of the space and ensure the look and feel of theoffice lobby are on brand with the One Medical experience. You will be thefirst point of contact for patient feedback, as well as provide any othersupport as requested by the Leads, Office Manager, or in office providers.You are a strong team player and use your innovative problem solving skills totackle various tasks and challenges. You combine excellent specimen collectiontechnique with tactful interpersonal skills during every interaction with yourpatients. You have a strong grasp of verbal and written communication. You areable to identify opportunities and deliver on customer-centric solutions whileusing empathy, focus, and compassion in all interactions with patients andteammates. You bring self-awareness to your daily work to utilize yourstrengths and develop your areas of opportunity. You thrive in cultures thatfocus on feedback and growth and are nimble in their approach to respond tothe needs of the patients and team. You have an unwavering drive to help andserve others and create amazing moments for our members and teammates. If thissounds like you, we would love to connect.
  • What you’ll work on :
  • Provide best in class venipuncture services on a population ranging from pediatrics to geriatrics
  • Perform and assist with extended scope duties such as, but not limited to non-blood specimen collection, EKGsECGs, vitals, ear lavages, vaccines, PPD tests, and swabs
  • Maintain high standards of in-office care through proper specimen labeling, handling and processing, inventory upkeep, and tool sterilization
  • Dispensary responsibilities include verifying counts, maintaining inventory, placing orders, receiving and stocking, filling, packaging and labeling prescriptions for patient pick-up.
  • Continue to care for our members beyond the lab room by answering patient messages, following up on lab cases and assisting our providers and virtual medical team with clerical duties such as, but not limited to biometric screening forms, medical record and consult review, billing inquiries, and DOH reporting
  • Use impeccable C-I-CARE (a framework containing the key elements of a great interaction and effective communication that we use with patients and each other) in all patient interactions and ensure a fluid and positive in-office experience through patient intake, same day schedule management, appropriate follow up scheduling, strong knowledge of billing and insurance, monitoring patient feedback and assisting with outreach as necessary
  • All front of house duties including check incheck out, insurance verification, printingpaperwork tasks, prepping tests, tasking to service level expectations etc
  • Contribute to team development through rounding, attending team huddles, participating in team problem solving, supporting in office providers with ad hoc asks, etc.
  • Perform opening and closing dutiesdaily office upkeep as required, including maintaining the look and feel of both patient and employee facing spaces, restocking supplies, and organization
  • Master our technology suite including, but not limited to Slack, G-suite, Zoom, Circulation, RingCentral, and our Electronic Medical Record System, in order to interact with team members and complete daily workThese responsibilities are intended to describe the general nature and levelof work being performed by personnel assigned to this job classification. Theyare not to be construed as an exhaustive list of job duties performed bypersonnel in this classification. Other job related duties may be assigned bymanagement.
  • What you’ll need :
  • At least 6 months of relevant experience as a Medical Assistant or Phlebotomist outside of a trainingexternship environment
  • An active Medical Assistant certification from the National Healthcareer Association (NHA), the American Association of Medical Assistants (AAMA), the National Center for Competency Testing (NCCT), the American Medical Certification Association (AMCA), the National Association for Health Professionals (NAHP), the National Certification Medical Association (NCMA), or registration from the American Medical Technologists (AMT), or any other recognized certifying body approved by the Board
  • Graduated from a postsecondary Medical Assistant program accredited by either the Commission on Accreditation of Allied Health Education Programs (CAAHEP), the Accrediting Bureau of Health Education Schools (ABHES), another accrediting organization recognized by the United States Department of Education OR completed relevant Medical Assistant training by any branch of the armed forces
  • Strong written and verbal communication skills
  • A High School Diploma or equivalent
  • Proficiency in computer technology such as typing, navigating the internet and using multiple software systems simultaneously
  • Experience working on collaborative, diverse, multi-disciplinary teams (additional experience with remote teams a plus)
  • A proven ability to display confidence and instill trust during the collection process while delivering individualized, human-centered, customer-focused care
  • A proven track record of persisting through change, consistently stepping up to take action on challenges, and learning quickly and effectively when faced with new situations or tasks
  • Phlebotomy experience andor certification preferred
  • Experience with extended scope care including but not limited to non-blood specimen collection and processing, EKGsECGs, vitals, ear lavages, vaccines, PPD tests, and swabs preferred
  • Competitive salary : starts at
  • 24 per hour
  • This is a full time role (40 hoursweek) with 8 hour shifts generally takingplace between 7 : 30am-7pm based in Edgewater, NJ at one of our offices.
  • One Medical offers a robust benefits package designed to aid your health andwellness. All regular team members working 24 hours per week and theirdependents are eligible for benefits starting on the team members date ofhire :
  • Taking care of you today
  • Paid sabbatical for every five years of service
  • Free One Medical memberships for yourself, your friends and family
  • Employee Assistance Program - Free confidential services for team members who need help with stress, anxiety, financial planning, and legal issues
  • Competitive Medical, Dental and Vision plans
  • Pre-Tax commuter benefits
  • PTO cash outs - Option to cash out up to 40 accrued hours per yearProtecting your future for you and your family
  • 401K match
  • Credit towards emergency childcare
  • Company paid maternity and paternity leave
  • Paid Life Insurance - One Medical pays 100% of the cost of Basic Life Insurance
  • Disability insurance - One Medical pays 100% of the cost of Short Term and Long Term Disability Insurance
  • In addition to the comprehensive benefits package outlined above, practicingclinicians also receive
  • Malpractice Insurance - Malpractice fees to insure your practice at One Medical is covered 100%.
  • UpToDate Subscription - An evidence-based clinical research tool
  • Continuing Medical Education (CME) - Receive an annual stipend for continuing medical education
  • Rounds - Providers end patient care one hour early each week to participate in this shared learning experience
  • Discounted rate to attend One Medical’s Annual REAL primary care conference
  • One Medical is an equal opportunity employer, and we encourage qualifiedapplicants of every background, ability, and life experience to contact usabout appropriate employment opportunities. One Medical participates in E-Verify and will provide the federal governmentwith your Form I-9 information to confirm that you are authorized to work inthe U.S. Please refer to the E-Verification Poster([English](https : e-verify.uscis.govwebmediaresourcesContentsE-Verify_Participation_Poster_ES.pdf)[Spanish](https : e-verify.uscis.govwebmediaresourcesContentsE-Verify_Participation_Poster_ES.pdf))and Right to Work Poster([English](https : www.e-verify.govsitesdefaultfileseverifypostersIER_RighttoWorkPoster.pdf)[Spanish](https : www.e-verify.govsitesdefaultfileseverifypostersIER_RighttoWorkPosterES.pdf))for additional information.
  • Salary : $24

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