What are the responsibilities and job description for the Healthcare Services Professional position at One Medical?
About Our Team
We are a dynamic and compassionate team of healthcare professionals dedicated to delivering exceptional patient care. Our Senior Health office serves a unique population, and we are seeking a skilled Medical Assistant to join our team. As a key member of our primary care team, you will have the opportunity to make a meaningful impact on patients' lives and contribute to our mission of transforming healthcare.
Your Key Responsibilities
- Capture relevant information about patients' health and healthcare experiences while rooming them, taking vitals, administering point-of-care testing, and performing standard age and condition-appropriate screening assessments.
- Assist with the coordination of post-visit care by scheduling appointments with specialists, coordinating referrals, and sharing information with the patient's internal and external care team.
- Collaborate with providers to monitor patients' health and determine if they are up-to-date on preventive measures.
- Participate in daily operations, including answering phone calls, responding to emails, assisting with front desk inquiries, and maintaining the clinical space.
- Assist in providing patient education on chronic disease management and coach patients using motivational interviewing techniques.