What are the responsibilities and job description for the Primary Care Coordinator position at One Medical?
We are looking for a candidate who has at least 1 year of experience in a supervisory or lead role in high-touch customer service or patient-facing healthcare. The ideal candidate will have proven ability to foster strong, collaborative team dynamics that ensure a supportive and engaged team culture. They should also have experience working on collaborative, diverse, and feedback-driven multi-disciplinary teams.
The successful candidate will have strong written and verbal communication skills and a proven track record of leading successful change management and process improvement efforts. Experience in healthcare, with a solid understanding of billing and insurance, is preferred. The candidate should be able to work effectively in a fast-paced environment and prioritize multiple tasks and responsibilities.
Requirements
- At least 1 year of experience in a supervisory or lead role in high-touch customer service or patient-facing healthcare
- Proven ability to foster strong, collaborative team dynamics that ensure a supportive and engaged team culture
- Experience working on collaborative, diverse, and feedback-driven multi-disciplinary teams
- Strong written and verbal communication skills
- Proven track record of leading successful change management and process improvement efforts
- Experience in healthcare, with a solid understanding of billing and insurance, is preferred
