What are the responsibilities and job description for the Director of Information Technology position at One Million Degrees?
About One Million Degrees:
One Million Degrees accelerates community college students progress on career pathways to economic mobility.
Over 60% of students who start community college do not complete a degree or successfully transfer to a four-year institution. However, 84% of jobs in the US require skills training beyond high school. OMDs holistic support model is designed to support community college students as they work toward degrees and careers. From tutors and coaches to financial assistance and professional development, OMD helps community college students succeed in school, work, and life, transforming their futures and the futures of those around them for generations.
The OMD student support model is rooted in evaluation and evidence: A randomized controlled trial conducted with the University of Chicago Inclusive Economy Lab shows that OMD scholars are 70% more likely to enroll, 94% more likely to persist, 73% more likely to earn a degree.
Currently, OMD serves scholars in all 7 of the City Colleges of Chicago (CCC) and is scaling to reach over 3000 community college scholars by 2026 through our unique partnership with CCC. In addition to direct services, OMD partners with employers across industries to build on-ramps to in-demand jobs through internships and apprenticeships, and supports institutions nationwide to design and implement models of holistic student support.
Through this growing body of work, OMD continues to have a profound impact in Chicagoland while becoming a national model for sustainable, scalable, and systemic change.
OMD Values:
OMD is deeply committed to our core values, as demonstrated in the work we do, our approach to change and growth, and our commitment to our staff.
- Equity: We address historical and existing systemic inequities by taking a holistic approach to supporting students on their path to economic mobility.
- Excellence: We address historical and existing systemic inequities by taking a holistic approach to supporting students on their path to economic mobility.
- Community: We unite around putting students first, collaborating with partners, and celebrating our collective wins.
- Learning: We each adapt to a changing world and refine our approach to support students, community members, staff, and stakeholders along the way.
- Amplify: We advocate for our students and share what we've learned as leaders in the field.
Position Summary:
The Director of Information Technology provides leadership, planning, and management for all areas of information technology including all enterprise systems, voice and data communication, information technology security, training, and user support. Reporting to the Chief Operating Officer, the Directors primary responsibility will be to oversee the technological functions for OMD. The Director serves as a key resource in the collaborative development and implementation of the strategic technology plan. Specific duties include, but are not limited to: providing leadership in the daily operation of the organization's computer systems; working collaboratively with departments to support the organizations instructional computing needs; ensuring that appropriate systems' security is maintained, set strategic priorities for technology, planning, and resource allocation; planning and coordinating the implementation of all systems modifications and enhancements; developing, implementing, and enforcing written standards and practices for the organizational technology; monitoring, coordinating, and signing-off on all acquisitions of hardware and software; providing direction, supervision, and performance appraisals for the staff of the IT department; assisting each department to define and implement its responsibility for the data entry and maintenance of student data in collaboration with the Director of Organizational Data.
One Million Degrees is a friendly, diverse office with ambitious goals and a relentless drive to achieve
them. Join our dynamic team of talented, hard-working individuals who believe that a single degree can change the world.
Specific duties and responsibilities include but are not limited to:
Enterprise & Technology Planning
- Keep abreast of all IoT rules and strategies for hybrid workplace environments
- Devising and establishing IT policies and systems to support the implementation of key organizational goals and objectives
- Create timely and accurate reports for the COO, CEO, and Board of Directors, leveraging critical thinking skills to verify their accuracy.
- Technology savvy with experience selecting and overseeing software installations and managing relationships with software vendors
- Commitment to recruiting, mentoring, training, and retaining a diverse team; the foresight and ability to delegate accordingly
- Keen analytic, organization, and problem-solving skills which allow for strategic data interpretation versus simple reporting
- Strong interpersonal and communication skills; experience in effectively communicating key data, including presentations to senior management, board, or other outside partners
- Strong ability to assess technology projects, and implement technology strategies and initiatives
Compliance
- Project Manage the creation and collection of technology resources, leaning on ITIL standard practices and procedures
- Well-versed in developing and managing the organization's Cybersecurity mitigation and response plans
- Familiar with the role of Information Technology with regard to the Annual Financial Audit process
- Manage vendor compliance from collecting W9s through issuing 1099s
- Keep OMD documentation and practices up-to-date with organization and government standards
- Support and execute other duties as assigned by the Chief Operating Officer
Education
Bachelors degree (preferably in Computer Science or related field).
Experience:
At least 5 to 7 years of professional enterprise computing management experience or equivalent, preferably with significant experience in non-profit technology department
Advanced proficiency in technology evaluation and project management and data management
Ability to create user experience reports
Knowledge of user and asset management in Azure
Knowledge of user experience management of Microsoft 365
Knowledge of non-profit technology planning
Bonus Points for Experience in:
Salesforce
Sage Intacct
Traits:
Committed Able to commit at least 3 years to the position
Analytical Able to identify trends and causations and provide strategic guidance for financial decision-making
Efficiency-minded Able to identify cost-savings and reduce duplicative efforts
Detail and compliance-oriented Keeps relevant rules and details front of mind and prompts others to do so
Collaborative builder Will enjoy working across teams to build new processes that will support OMDs growth
Compensation and Benefits for Full-time Employees:
Salary $92,000 annually *
Full Health Benefits Provided for all full-time employees, including medical, dental, and vision. OMD pays 100% of individuals basic monthly health premium and 80% dependent coverage.
Employee assistance program, which offers confidential emotional support, work-life solutions, legal guidance, financial resources, and more.
Retirement Benefits For full-time employees, OMD offers a 401(k) plan and matches retirement contributions up to 4% of total salary.
Generous Paid Time Off Policy OMD has 12 paid holidays and offers up to 15 days PTO in year one; in addition to two weeks paid time off for winter break.
Compensatory time for designated duties performed outside of normal work hours**
Monthly cell phone and internet reimbursement up to $50/month.
12 weeks of paid parental leave for birthing and non-birthing parents.
Professional Learning Opportunities OMD supports employee development in areas relevant to professional and organizational goals and will pay for training such as workshops and conferences as agreed upon by the employee and supervisor.
Hybrid Work Schedule One in-office day required a week; other days can be remote (in-person day set by you and your manager).
- To allow OMD to set salaries based on market data and internal equity, and to ensure fair and equal pay for every role, we offer our best offer first.
- All employees are expected to work a set number of Saturdays and evening hours per year due to organizational-wide events.
Salary : $92,000