What are the responsibilities and job description for the Live Chat / Phone Support - Remote / Office position at One Mind Learning?
Live Chat / Phone Support - Immediate Hiring
Are you passionate about providing exceptional customer service over the phone and through live chat?
We are looking for a highly skilled and motivated Call Center Agent to join our Customer Service team. As a Call Center Agent, you will handle inbound and outbound calls, assist customers, and resolve issues promptly. If you have excellent communication skills and enjoy problem-solving in a fast-paced environment, we want you on our dynamic team!
Responsibilities :
- Answering incoming calls and providing assistance
- Making outbound calls to follow up on inquiries and resolve issues
- Handling customer complaints and finding appropriate solutions
- Accurately entering customer information into the database
- Meeting and exceeding performance metrics
Qualifications :
If you are a talented team player who loves delivering top-notch customer service, apply now to become a part of our enthusiastic team as a Call Center Agent!
Location : One Mind Learning Springfield 1952 GA-21, Springfield, GA 31329, USA
At OneMind we aim to provide comprehensive support to all individuals with exceptionalities, recognizing that their ages and developmental stages will vary depending on the programs they participate in. Our focus will center on three critical areas : academics, life skills, and social skill