What are the responsibilities and job description for the Valet Operations Supervisor position at One Parking?
Valet Supervisor
One Parking – West Palm Beach, FL
Job description
Valet Supervisor
As a Valet Supervisor, you will be responsible for the execution of daily valet operations. You will set the tone for the customer experience and uphold expectations and standards across the team. Attention to detail, a love for developing team members, and a passion for hospitality are a must for this role. An ability to adapt to shifting priorities, support valet team members, and provide top tier service for guests are a requirement.
Tasks:
- Key contributor to developing valet employees and supporting training requirements.
- Execution of valet operations in accordance with One Parking and related brand behavioral standards and operating procedures.
- Ensure that the team follows and enforces policies and procedures with a focus on hospitality.
- Attention to detail in maintaining the cosmetic appearance near company branded stations including valet podiums, uniform code compliance, etc
- Ensure the highest level customer experience is occurring at all valet touchpoints
- Engage positively with customers and take action to resolve issues, ensuring high guest satisfaction.
- Actively seek and provide feedback with One Parking management, incorporating feedback into development plans.
Skills:
- Superior communication skills
- Graciousness in challenging and fast paced environments
- Excellent organizational, problem-solving, and time management skills
- Background in coaching and developing team members based on observation and experience
- Ability to audit all aspects of the valet customer experience and action to elevate standards
- Easily able to build rapport with team members, customers, and others as needed
- Solution-oriented with a can-do attitude
Experience: Supervisor/Management and previous valet experience required.
Job Type: Full-time
Pay: Starting at $16 based on experience, plus tips
Benefits:
- 401(k)
- Dental Insurance
- Health insurance
- Paid time off
- Vision insurance
- Free Parking
Requirements
· Valid Driver’s License
· Must pass background check and drug screening
Job Type: Full-time
Pay: From $16.00 per hour
Expected hours: 40 per week
Benefits:
- 401(k)
- Dental insurance
- Employee discount
- Free parking
- Health insurance
- Opportunities for advancement
- Paid time off
- Vision insurance
Compensation Package:
- Hourly pay
- Overtime pay
- Tips
Schedule:
- Day shift
- Evening shift
- Morning shift
Application Question(s):
- Do you have Management or Supervisor experience?
- Do you have previous valet experience?
- Are you available to work nights and weekends?
Application Question(s):
- Do you have Management or Supervisor experience?
- Do you have previous valet experience?
- Are you available to work nights and weekends?
Application Question(s):
- Do you have Management or Supervisor experience?
- Do you have previous valet experience?
- Are you available to work nights and weekends?
License/Certification:
- Driver's License (Required)
Ability to Commute:
- West Palm Beach, FL 33401 (Required)
Work Location: In person
Salary : $16
