What are the responsibilities and job description for the Front of House Manager position at One Willow?
Job Overview
We are seeking a dedicated and experienced Front of House Manager to oversee the daily operations of our high end Seafood restaurant on the bay in Highlands, NJ. The ideal candidate will have a strong background in food service and hospitality management, ensuring that our guests receive exceptional service in a welcoming environment. This role requires a hands-on approach to managing staff, interacting with guests, and maintaining the highest standards of food service and hospitality.
Responsibilities
- Supervise and oversee front of house staff, including servers, bartenders, food runners, and bussers, to ensure efficient service.
- Interacting with guests of the restaurant and ensuring that hospitality is instituted throughout service on a daily/nightly basis.
- Oversee food service operations, ensuring compliance with health and safety regulations.
- Train and mentor staff on best practices in hospitality and customer service.
- Develop and implement strategies to enhance the dining experience for guests in a fine dining setting.
- Collaborate with kitchen staff to ensure seamless communication between front and back of house operations.
- Handle customer inquiries, feedback, and complaints professionally to maintain high satisfaction levels.
- Maintain cleanliness and organization of the front of house area.
Skills
- Proven experience in hospitality management or a related field within the food industry.
- Strong knowledge of food production processes and standards.
- Excellent inventory control skills to manage supplies effectively.
- Bartending experience is a plus for establishments with bar service.
- Ability to thrive in a fast-paced environment while maintaining attention to detail.
- Exceptional communication and interpersonal skills to foster positive relationships with guests and staff.
- A passion for fine dining experiences and commitment to delivering outstanding customer service.
- Familiarity with coffee service is advantageous for establishments that emphasize specialty beverages.
Join our team as a Front of House Manager where you can showcase your leadership skills while creating memorable experiences for our guests!
Job Types: Full-time, Part-time
Pay: $1,000.00 - $1,400.00 per week
Expected hours: No less than 30 per week
Benefits:
- Employee discount
- Health insurance
- Paid training
Shift:
- 10 hour shift
- 8 hour shift
- Day shift
- Evening shift
- Morning shift
Work Location: In person
Salary : $1,000 - $1,400
