Transportation Operations Manager

Company Description

One World Logistics of America, Inc (OWL) offers comprehensive transportation and logistics services, including long- and short-haul trucking, air, rail, ocean cargo support, and LLP services. Established in 1999, OWL merged with Clark Trucking in 2014 to combine expertise with reliability. Headquartered in East Liberty, Ohio, OWL provides top-notch logistics services with a focus on on-time deliveries and continuous improvement.

Role Description

This is a full-time on-site role for a Transportation Operations Manager located in East Liberty, OH. The role involves overseeing the transportation operations team of dispatch and approximately 90 drivers, managing customer relationships, providing excellent customer service to optimize supply chain management on a daily basis, and monitoring and reporting on Safety, Quality, Delivery, Cost, and Morale.

Qualifications

• Transportation Operations, Operations Management, and Transportation Management skills
• Customer Service and Supply Chain Management expertise
• Strong organizational and leadership abilities
• Excellent problem-solving and decision-making skills
• Effective communication and interpersonal skills
• Experience in the transportation or logistics industry
• Bachelor's degree in Business Administration, Logistics, or related field

Roles and Responsibilities

The following roles and responsibilities include, but are not limited to:

• Process Monitoring and Resource requirements, while balancing the budget requirements with production requirements
• Development of departmental Business Plan strategies to meet corporate short and long term goals
• Develop quarterly review of business plan activities and results
• Coordinate activities between Divisions, customer and support groups to meet plans
• Enhance KPI’s (Key Performance Indicators) and metrics to monitor business to assure SQCDME targets are achieved
• Negotiations of yearly cost with Customer(s) and developing new business opportunities and objectives
• Development of Labor, Equipment and operating requirements
• Ongoing review of business needs based on operational changes and customer’s business requirements
• Development of weekly, monthly presentations, as required, to executive staff regarding assigned departments
• Conduct Customer Visits / Meetings (Honda Monthly, Suppliers Quarterly)
• Prepares, monitors, thoroughly investigates variances and reports for the budget(s)
• Ensures cost management and control, pursuing Cost Down / Cost Avoidance initiatives