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Account Director, Senior

One10 Marketing
Troy, MI Full Time
POSTED ON 2/24/2025
AVAILABLE BEFORE 5/20/2025

About Us

At One10, we are more than just a workplace; we are a community of individuals who share a common belief – the belief in better products and, equally important, the belief in a better you.

Believe in Better Solutions : We take pride in the work we do because we believe in the transformative powers of innovation and recognition. Our commitment to excellence drives us to create solutions that go beyond the ordinary, solutions that have a positive impact on the lives of our customers and clients. Joining One10 means contributing to a culture of continuous improvement, where each day is an opportunity to push boundaries, challenge the status quo, and redefine what's possible. We believe in crafting solutions that make a difference and in setting new standards for quality and ingenuity.

Believe in a Better You : At One10, we recognize that our greatest asset is our people. We are committed to fostering an environment that empowers you to thrive both personally and professionally. We believe that by investing in your growth and well-being, we collectively strengthen our ability to achieve greatness. From tailored development programs to a supportive and inclusive culture, we are dedicated to providing the resources and encouragement needed for you to become the best version of yourself. Your success is not just a professional goal; it's our shared commitment.

Role Overview

The Account Director, Senior is responsible for achieving account targets by growing and retaining clients and by leading the account team to build and deliver strategies and programs that achieve outstanding business results for our clients on a sustainable basis.

Scope of Work

Outcomes / results are defined in collaboration with senior management and results are assessed from a relatively long-term perspective.

  • Serve as an evangelist and trusted advisor of One10 products and services.
  • Ensure accountability for customer acquisition, retention and satisfaction at every level.
  • Cultivate senior relationships across internal departments and with external clients.
  • Key point of contact for developing a personal client relationship with all of the key buyer personas in the client organization.
  • In the area of organic selling opportunities, lay out the initial plan, build strategy, and mandate to convert plans to revenue for the client.
  • Effectively map client business problems to One10 solutions. Quickly identify if a prospect does not meet the ICP.
  • Identify opportunities to maximize profit and cross-sell solutions.
  • Understand the total competencies of account team and build the most effective, dynamic and client-centric team to match the client requirements.
  • Maintains extensive knowledge and research of outside environmental factors, such as changes in industry standards, new technologies and competing trends.
  • Responsible to mentor, provide client servicing guidelines and access project progress at every level.
  • Ensures that resources are wisely invested and aligned with the strategic goals and sales goals of the organization.
  • Perform other duties as assigned.

Knowledge, Skills, and Abilities

Demonstrates industry knowledge to drive business decisions. Acts as a senior technical or functional expert and provide direction to work area and across departments.

  • Bachelor’s Degree in Business, Marketing or related field
  • 7-10 years of sales and marketing experience
  • 2-4 years B2B; B2C; B2E- database / relationship marketing experience is an asset
  • Sales training or proven ability to prospect and close new business
  • Demonstrated ability to strategically lead a team and influence overall organizational direction
  • Excellent interpersonal and communication skills
  • Excellent strategic and conceptual skills
  • Strong analytical and organizational skills
  • Ability to translate client needs and expectations into innovative strategy and effective solutions
  • Strong financial and business acumen
  • Computer literacy
  • What We Promise :

  • A Culture of Innovation : Join a team that thrives on creativity, welcomes diverse perspectives, and embraces the spirit of innovation.
  • Professional Development : Engage in continuous learning opportunities, mentorship programs, and career paths that align with your aspirations.
  • Collaborative Community : Be part of a supportive and collaborative community that values teamwork, communication, and the collective pursuit of excellence.
  • Work-Life Harmony : We understand the importance of work-life balance and are committed to creating an environment where you can excel at work while enjoying a fulfilling personal life.
  • Meaningful Impact : Contribute to projects that matter, work on cutting-edge technologies, and be part of a company that makes a positive impact on the world.
  • Join us at One10 and be part of a journey where we not only believe in better products but also believe in empowering you to become a better, more fulfilled individual. Together, we will shape a future where innovation knows no bounds, and personal growth is not just encouraged—it's celebrated.

    Welcome to a place where your potential is recognized, your contributions matter, and were believing in better extends to both what we create and who we are.

    Believe in Better.

    This job description is intended to convey the general nature and scope of the position and not to be construed as an exhaustive list of all responsibilities, duties, and skills required. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.

    One10 is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status.

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