What are the responsibilities and job description for the Door Attendant position at ONE65?
Job Summary:
As a Door Attendant at ONE65, you will play a pivotal role in creating a positive first impression for our guests as they enter our restaurant. Your friendly and professional demeanor will set the tone for a delightful dining experience. You will be responsible for warmly greeting and welcoming guests, assisting with reservations, and ensuring a smooth entry process.
Responsibilities:
Extend a warm and courteous welcome to all guests, creating a positive and memorable first impression.
Monitor the entrance area and promptly address any unusual activities or safety concerns.
Assist guests with reservations, seating arrangements, and any inquiries they may have about the restaurant.
Provide information about the building's different floors and offerings.
Collaborate with the host/hostess team to manage guest flow and ensure efficient table turnover.
Offer exceptional customer service by attending to special requests and ensuring guest satisfaction.
Address guest concerns or issues with professionalism and tact, seeking resolution to ensure satisfaction.
Stay informed about the restaurant's layout, menu offerings, and ongoing events to better assist guests.
Work closely with the management team to ensure a seamless dining experience for all guests.
Requirements:
Proven experience as a Door Attendant, Host, or in a related hospitality role is preferred.
Excellent communication and interpersonal skills, with a friendly and approachable demeanor.
Ability to multitask and remain calm under pressure, particularly during busy dining hours.
Outstanding customer service skills and a passion for creating memorable guest experiences.
Strong organizational skills to manage guest flow and ensure smooth entry processes.
Physical fitness and the ability to stand and walk for extended periods during shifts.
High school diploma or equivalent; additional training in hospitality is a plus.
Impeccable integrity and a commitment to maintaining guest confidentiality.
Flexibility to work evening shifts, weekends, and holidays based on the restaurant's operating hours.
Benefits:
ONE65 offers competitive compensation, a friendly and vibrant work environment, and opportunities for growth within the hospitality industry.
Note: We are an equal opportunity employer and value diversity in our workforce. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, or any other legally protected status. We appreciate all applicants for their interest, but only shortlisted candidates will be contacted for further steps.
Job Type: Full-time
Pay: $22.00 - $25.00 per hour
Benefits:
- Dental insurance
- Employee discount
- Flexible schedule
- Health insurance
- Vision insurance
Schedule:
- 8 hour shift
- Day shift
- Evening shift
- Night shift
Experience:
- Guest services: 1 year (Preferred)
Work Location: In person
Salary : $22 - $25