What are the responsibilities and job description for the Mortgage Servicing Specialist III position at OneAZ Credit Union?
Job Description
Job Description
Our associates enjoy a one-of-a-kind culture with a rich benefits package that includes :
- Generous paid time off : 10 paid holidays, 2 floating holidays, 6 personal days, 10 vacation days, plus sick time
- Low-cost Medical, Dental & Vision plans – as low as $5 per pay period
- Paid childcare assistance (up to $96 per pay period)
- Award-winning 401(k) 5% discretionary match - fully vested from day 1
- 100% Gym fee reimbursement up to $75 / month
- 100% Tuition Reimbursement Up to $5,250
- 1200 / yr student loan repayment
- Target hiring range $26-$35 / hr (Depending on experience and prior to any incentives this position is eligible for)
This position will be located at our Corporate Office : 2355 W Pinnacle Peak Rd, Phoenix, AZ 85027
Our ideal candidate
Responsible for leading and support of the Mortgage Servicing team; ensures accurate and timely servicing of the C.U. portfolio loans; oversees the production of loan documentation relating to onboarding, servicing and closing of all mortgage and equity loans; ensures loans and agreements comply with state and federal laws, regulations and Bank lending policies and procedures; ensures department activities run smoothly and efficiently; provides leadership, training and supervision within the department; and provides a high level of customer relations and service. The position of Mortgage Servicer III as a lead, performs direct support duties of department staff, coordinates staff for coverage for Mortgage Servicing in all related areas of the department, and is required to be fully knowledgeable and skilled in all areas of OneAZ Credit Union portfolio loans, construction loans, escrow holdback products, conventional, and home equity loan programs as well as servicing these loans. Will also support and service loans serviced by our third-party servicer for Fannie Mae Sold loans including wholesale and correspondent relationships. Monitor Arm loan changes and adjustments / notices including balloon loans. Assist in training of servicing positions and creation of policy and procedures as needed. Works directly with direct leadership to resolve issues for member mortgage loans.
A typical day might include the following
This job description should not be considered all-inclusive. It is merely a guide of expected duties. The associate understands that the job description is neither complete, nor permanent and may be modified at any time. At the request of their supervisor, an associate may be asked to perform additional duties or take on additional responsibilities without notice. Complies with all policies and standards. Position grades could fluctuate based on market value.
Education
Experience
Knowledge, Skills and Abilities
Why join the OneAZ team?
Our culture is one-of-a-kind! You’ll be joining a team of friendly, hardworking, helpful associates with the same mission guiding all that we do : We exist to improve the lives of our members, our associates and the communities we serve.
We are proud to be an equal opportunity employer and value diversity. We do not discriminate on the basis of race, color, religion, creed, national origin or ancestry, sex (including pregnancy), age, physical or mental disability, veteran or military status, genetic information, sexual orientation, gender identity, or any other legally recognized protected basis under federal, state, or local law.
We offer robust benefits including low-cost medical, dental and vision plans, gym reimbursement, paid parental leave, generous personal days and vacation time, and an award-winning 401(k) program among many others. Take a look at our career page for detailed benefit information : www.oneazcu.com / about / careers
Additional Notes :
Candidates for this position will be required to sign an authorization for OneAZ to conduct a credit and criminal background check, pursuant to procedures in the Fair Credit Reporting Act and any other applicable laws.
All candidates will be considered for this position on an individualized basis, in compliance with all applicable equal employment opportunity laws.
Ensures compliance with applicable policies, laws, and regulations, including the Bank Secrecy Act (BSA), Anti-Money Laundering (AML) compliance, USA Patriot Act, and Office of Foreign Assets Control (OFAC).
Salary : $5,250
