Business Analyst - Hybrid (Atlanta, GA.)

Are you looking to accelerate your career without having to hide your authentic self - a place where you can be you? A career that’s making a bigger impact on the world? At OneDigital, we are on a mission to help people do their best work and live their best lives. From the services we offer to the way we show up for each other each day, we are fueling dreams, achieving big goals, and embracing each other’s truest selves.

We understand that pursuing a new job is a big deal. Maybe you’re afraid you won’t fit in. Well, here’s the good news. For us, the days of “fit in to get in” are over and being different is not a barrier to getting ahead. Greatness comes in all shapes, sizes, colors, and experience levels. If you are looking for a people-first culture that is wired for growth, driven to serve, and totally committed to having your back, give us a shot. Your best life awaits.

Our Newest Opportunity:

Summary:

The Business Analyst is primarily responsible for the collection of requirements and documentation of processes. This role will interact with internal and external stakeholders, development teams and play a key role in developing the maturity of the Business Solutions Product Management (BSPM) team.

Essential Duties and Responsibilities (include but are not limited to):

• Obtain a deep understanding of relevant business areas through interactions with stakeholders to be able to recommend solutions and build high-quality requirements.
• Develop optimization strategies by maintaining regular reviews of business processes
• Create epics, features, user stories, and acceptance criteria in ADO, and work with the Product Manager to prioritize the backlog.
• Support IT teams as they develop, test, and deploy solutions
• Support BSPM initiatives by maintaining and updating product requirements
• Work closely with the product manager and other stakeholders for backlog refinement and sprint planning.
• Participate in Agile ceremonies including but not limited to team stand ups, backlog refinement, sprint planning, PI Discovery and Planning etc.
• Articulates technical concepts to business stakeholders
• Works collaboratively across with technical and business teams
• Assist in meeting coordination, notes, documentation, follow-ups, summaries, and action items to provide clear ownership and accountability.
• Create artifacts as appropriate, including business case documentation, scope documentation, and process flows.
• Maintains highest level of service standard
  
  

Qualifications, Skills and Requirements:

• Strong attention to detail
• Strong verbal and written communication skills
• Ability to create and maintain detailed technical documents
• Ability to work independently as well as in a team environment
• Strong verbal, written and interpersonal skills; ability to tailor communication to different audiences, such as management, stakeholders, users, SMEs, developers, and others.
• Excellent organizational experience, professionalism, and time management skills.
• Excellent problem-solving and analytical skills.
• Ability to establish and maintain collaborative working relationships with others of all levels
• Ability to work with clients and partners at a strategic level
• Ability to manage work on multiple projects with competing priorities.
• Knowledge of D365, ADO, and Agile methodology.
• Proficiency in Microsoft Office (Outlook, SharePoint, Visio, Word, Excel, PowerPoint).
  
  

Education, Training and Experience:

• Bachelor’s degree preferred, but not required
• Minimum 1-3 years’ experience in IT and business/insurance industry that gave the candidate a close-enough view of the target customer role to understand what they do, and what they see as valuable.
• Experience in an analyst, industrial engineering, or process optimization role
• Employee Benefits/Insurance, IT, or startup experience preferred
  
  

Your base pay is dependent upon your skills, education, qualifications, professional experience, and location. In addition to base pay, some roles are eligible for variable compensation, commission, and/or annual bonus based on your individual performance and/or the company’s performance. We also offer eligible employees health, wellbeing, retirement, and other financial benefits, paid time off, overtime pay for non-exempt employees, and robust learning and development programs. You will receive reimbursement of job-related expenses per the company policy and may receive employee perks and discounts. To learn more, visit: www.onedigital.com/careers

OneDigital is an equal opportunity employer. Not only as a matter of standard, but to honor and celebrate our differences. We believe that the power of ONE starts with you. We are committed to cultivating and preserving a culture that celebrates diversity, insists on equity and inclusion, and connects us. Ensuring our people feel seen, valued, respected, and supported is fundamental to our core values and business goals.

OneDigital provides equal employment opportunities to all employees and applicants for employment regardless of their: veteran status, uniformed servicemember status, race, color, religion, sex, sexual orientation, gender identity, age (40 and over), pregnancy (including childbirth, lactation and related medical conditions), national origin or ancestry, citizenship or immigration status, physical or mental disability, genetic information (including testing and characteristics) or any other category protected by federal, state or local law (collectively, “protected characteristics”). A copy of the Federal EEO poster is linked here.

Pursuant to local Fair Chance Ordinances, we will consider qualified applications with arrest or conviction records for employment. For applicable candidates, the following ordinances are linked here to inform you of your rights as an applicant:

City and County of San Francsico

City of Los Angeles

County of Los Angeles

Employment decisions shall comply with all other applicable federal, state and city/county laws prohibiting discrimination in employment. OneDigital complies with all criminal history inquiry [or ‘ban the box’] laws in California, Connecticut, Colorado, Hawaii, Illinois, Maine, Maryland, Massachusetts, Minnesota, New Jersey, New Mexico, Oregon, Rhode Island, Vermont and Washington.

In short, we believe in hiring the most qualified applicant for the position, regardless of background.

If you have questions about our hiring policies and practices, we would be happy to discuss upon receiving your application. We hope to welcome you to OneDigital and look forward to hearing from you.

Thank you for your interest in joining the OneDigital team!