Verification of Employment Specialist

Are you looking to accelerate your career without having to hide your authentic self - a place where you can be you? A career that’s making a bigger impact on the world? At OneDigital, we are on a mission to help people do their best work and live their best lives. From the services we offer to the way we show up for each other each day, we are fueling dreams, achieving big goals, and embracing each other’s truest selves.

We understand that pursuing a new job is a big deal. Maybe you’re afraid you won’t fit in. Well, here’s the good news. For us, the days of “fit in to get in” are over and being different is not a barrier to getting ahead. Greatness comes in all shapes, sizes, colors, and experience levels. If you are looking for a people-first culture that is wired for growth, driven to serve, and totally committed to having your back, give us a shot. Your best life awaits.

Our Newest Opportunity:

Essential Duties and Responsibilities:

• Core responsibilities will be completed with some supervision and include but are not limited to:
• Receive and review employment verifications timely
• Leverage Chick-fil-A systems and software to appropriately respires to employment verification requests
• Complete provided documentation or prepare appropriate response back to requestors
• Research credit card disputes and challenge with corresponding evidence
• Communicate with staff on non-routine requests for escalation
• Assist with special projects and perform other additional duties upon request
• Working hours are 8:00 AM – 5PM EST Monday-Friday
• Dedicated resources will provide support virtually and join in person at the Chick-fil-A Support Center less than 25%.
  
  

Qualifications, Skills and Requirements:

• An inquisitive nature, always pressing to know more and understand more about the client and their needs
• Technology savvy, having a curiosity and propensity to learn more about computers, software and other tools that make business more effective and productive
• Strong mathematical and analytical skills enabling one to gather data and present it in a clear and understandable method to the receiving audience
• An excellent communicator (listens, speaks, and writes well)
• Highly organized and process driven; is able to manager a multitude of requests, details, and follow-ups (including paperwork)
• This position may require getting to and from client locations and physical office. For that, reliable transportation and punctuality is required
• Welcomes change
  
  

Education, Training And Experience

• High school diploma, minimally. College degree and any other professionally related designations are preferred.
• Proficient in MS Office (Excel, Word, Outlook and PowerPoint)
  
  

Your base pay is dependent upon your skills, education, qualifications,

professional experience, and location. In addition to base pay, some roles are

eligible for variable compensation, commission, and/or annual bonus based on

your individual performance and/or the company’s performance. We also offer

Eligible Employees Health, Wellbeing, Retirement, And Other Financial Benefits,

paid time off, overtime pay for non-exempt employees, and robust learning and

development programs. You will receive reimbursement of job-related expenses

per the company policy and may receive employee perks and discounts.

To learn more, visit: www.onedigital.com/careers

OneDigital is an equal opportunity employer. Not only as a matter of standard, but to honor and celebrate our differences. We believe that the power of ONE starts with you. We are committed to cultivating and preserving a culture that celebrates diversity, insists on equity and inclusion, and connects us. Ensuring our people feel seen, valued, respected, and supported is fundamental to our core values and business goals.

OneDigital provides equal employment opportunities to all employees and applicants for employment regardless of their: veteran status, uniformed servicemember status, race, color, religion, sex, sexual orientation, gender identity, age (40 and over), pregnancy (including childbirth, lactation and related medical conditions), national origin or ancestry, citizenship or immigration status, physical or mental disability, genetic information (including testing and characteristics) or any other category protected by federal, state or local law (collectively, “protected characteristics”). A copy of the Federal EEO poster is linked here.

Pursuant to local Fair Chance Ordinances, we will consider qualified applications with arrest or conviction records for employment. For applicable candidates, the following ordinances are linked here to inform you of your rights as an applicant:

City and County of San Francsico

City of Los Angeles

County of Los Angeles

Employment decisions shall comply with all other applicable federal, state and city/county laws prohibiting discrimination in employment. OneDigital complies with all criminal history inquiry [or ‘ban the box’] laws in California, Connecticut, Colorado, Hawaii, Illinois, Maine, Maryland, Massachusetts, Minnesota, New Jersey, New Mexico, Oregon, Rhode Island, Vermont and Washington.

In short, we believe in hiring the most qualified applicant for the position, regardless of background.

If you have questions about our hiring policies and practices, we would be happy to discuss upon receiving your application. We hope to welcome you to OneDigital and look forward to hearing from you.

Thank you for your interest in joining the OneDigital team!