What are the responsibilities and job description for the Mortgage Loan Processor - OneTouch Processing position at ONEHOME MORTGAGE LLC?
We’re looking for an experienced Mortgage Loan Processor to join our team and help deliver a seamless, high-touch experience to our clients. In this role, you’ll work closely with loan officers, lenders, and clients to ensure every loan is handled with white-glove service from start to finish.
Key Responsibilities:
Hybrid: Work remotely or in-office (Michigan-based HQ)
We’re looking for someone who:
Key Responsibilities:
- Collaborate with loan officers to gather and process loan documentation
- Submit complete loan files to lenders and follow up through final approval
- Act as the main point of contact for clients throughout the loan process
- Communicate directly with lenders to resolve conditions and push files forward
- Provide prompt, professional, and proactive updates to all parties
- Conduct direct outreach to bring in new broker relationships
- Handle client emails and communications with accuracy and professionalism
- 2–3 years of experience in mortgage processing or underwriting
- If from another brokerage: 2 years minimum processing experience
- If former underwriter: 2–3 years of experience required
- If former loan officer at a broker shop: 2 years minimum experience
- Strong understanding of wholesale mortgage process and lender guidelines
- Ability to manage a pipeline and prioritize deadlines effectively
- Clear, confident communicator (written and verbal)
- Committed to delivering a premium client experience
Hybrid: Work remotely or in-office (Michigan-based HQ)
- Competitive base salary performance incentives
- Streamlined systems, daily support, and clear workflows
- Long-term growth opportunity with bonus potential
- Stable pipeline — consistent volume every month
We’re looking for someone who:
- Has experience processing loans (broker or lender-side)
- Is sharp, detail-oriented, and deadline-driven
- Knows Encompass, LendingPad, or similar LOS
- Thrives in a fast-moving, high-accountability environment
- Compensation includes a base salary per-file bonus structure
— details discussed during interview. Strong performers will reach top-tier income.
Flexible work from home options available.