What are the responsibilities and job description for the Junior Field Engineer (A) - Los Angeles, CA position at Oneida ESC Group?
Oneida Professional Services (OTS) is actively seeking a highly motivated, full-time Junior Field Engineer in Los Angeles , CA
Compensation : $16.76 / Hour
Key Responsibilities :
- Provide on-call support by identifying, researching and resolving technical problems received via the ServiceNow ticketing system.
- Interact with network services, software systems engineering, and / or applications development to restore service and / or identify and correct core problems.
- Recommend systems modifications to reduce user problems.
- Perform routine system maintenance and analysis functions, including hardware configurations and adding, removing and replacing equipment components.
- Install operating system patches, upgrades etc. via SCCM Software Center
- Provide remote support services for telework / home users.
- Help ensure user applications work over VPN and / or Citrix.
o Manage user relocation requests
o Ensure devices are properly encrypted.
o Local On-Site Cabling
o Provide on-site support for enterprise groups such as the network and security operation centers.
o Wireless Services
o Asset Inventory Support
o Disposal Preparation Support
o Video Conferencing and Audio / Video O&M
o Support pre / post application releases
o Gather analyze, and report end-user support trends
o Other duties as assigned
Minimum Qualifications :
Preferred Qualifications :
About Us :
The Oneida ESC Group is a family of companies owned by the Oneida Nation of Wisconsin that delivers customer-focused engineering, science, and construction services worldwide.
Our family of companies includes :
We integrate our staff for dedicated, cooperative, and business-like delivery of services to enhance our customers' missions.
Equal Employment Opportunity :
Oneida ESC Group is an equal opportunity employer committed to inclusion and diversity in the workplace. We take affirmative action to ensure equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws, national origin, disability, veteran status, or other legally protected characteristics.
Oneida ESC Group participates in the E-Verify program. Learn more about the E-Verify program.
Oneida ESC Group is committed to working with and providing reasonable accommodation to applicants with physical and mental disabilities.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. Oneida ESC Group makes hiring decisions based solely on qualifications, merit, and business needs at the time.
Salary : $17
