What are the responsibilities and job description for the Intermediate Desktop Support Engineer position at Oneida Technical Solutions?
Desktop Support Specialist
Location: Charlottesville, VA
Oneida Technical Solutions, LLC (OTS) has a proven track record of delivering IT support and services in highly complex, regulated, and secure environments. These include the U.S. Department of Defense (DoD), law enforcement, healthcare, retail, and the casino gaming industry. As a wholly-owned subsidiary of Oneida Nation Enterprises and the parent company of Croop-LaFrance (CLF), OTS brings extensive federal contracting expertise to every project.
We are currently seeking skilled Desktop Support Specialists to join our team.
Position Responsibilities:
The selected candidate will provide end-user support, including remote and desk-side assistance, in response to service requests. Duties include but are not limited to:
- PC Deployment: Setup, configure, and install PCs and related devices.
- Troubleshooting: Maintain and resolve issues with information systems, peripherals, communication devices, and various operating systems.
- Software Installation: Ensure proper installation and functionality of required software.
- Operating System Support: Provide support for both Mac and PC operating systems.
- Account Management: Create and maintain user accounts as needed.
Position Requirements:
- Certification: Must hold a current CompTIA Security (Sec ) Certification.
- Security Clearance: Must possess an active, fully adjudicated Secret Clearance.
- Must have a minimum of 3-years of Desktop Support experience.
Equal Opportunity Employer:
Oneida Technical Solutions, LLC is an equal opportunity employer and welcomes all qualified applicants. We do not discriminate on the basis of race, color, religion, sex, national origin, age, disability, marital status, veteran status, sexual orientation, gender identity, genetic information, or any other protected characteristic under applicable law.
Please be aware - all roles require a 5-panel Hair Follicle Drug test
Salary : $75,000 - $78,000
