Donor Information Specialist

Pay Range: $24.64 - $38.19

• OPO/OneLegacy experience $0.75 per year

Job Type: Full-time

Hours: Two 10-hour and two 12-hour shifts per week. Shifts are PM starting at 4PM.

Work Setting: In-person

Location: Azusa, CA.

Position Summary:

The Donor Information Specialist (DIS) is primarily responsible for the completed review of the organ and/or tissue donor case files in a timely manner and in accordance with OneLegacy policies and procedures and regulatory requirements.  The completed review includes but is not limited to obtaining corrections from OneLegacy staff, obtaining required documentation from agencies such as hospitals, ME/Coroner’s offices, processors, laboratories, or other relevant government entities, and confirming that the donor case file is correct, accurate, and complete. 

The DIS will work in partnership with other departments to communicate culture results to transplant centers. The DIS will enter case information into databases as assigned, which may include Organ Procurement Transplantation Network (OPTN) accuracy and timeliness are a crucial element in this responsibility. The DIS is responsible for ensuring the accuracy of donor information in donor databases.  The DIS will work with the Supervisor of Donor Information to meet pre-determined chart completion goals and responsibilities that take priority. Performs all duties and responsibilities in compliance with policies and procedures, regulations as outlined in the Code of Federal Regulations, and other applicable federal, state, and local laws. 

Duties & Responsibilities:
Essential Job Functions:
Coordinates Completion of Donor Case Files
1. Facilitates and maintains primary responsibility for the timely completion of organ and/or tissue donor case files in compliance with OneLegacy Policies and Procedure, processors requirements, and local, state, and federal regulations.
2. Expedites the donor case file review and the resolution of issues identified on ocular donors by communicating with the ocular tissue processor(s) via daily pending list.
3. Communicates to transplant centers positive microbiology and pulsatile perfusion cultures in collaboration with the Donor Allocation department.

4. Communicates to all necessary parties of any positive infectious transmissible disease per OneLegacy policy and procedures.
5. Submits data entry of donor information to Organ Procurement Transplantation Network (OPTN) and additional agencies as assigned.
6. Liaisons with tissue processors as assigned. Responds to processor requests (processor pending lists) for outstanding information or corrections to donor case files.
7. Ensures timely provision of donor related documents, laboratory results and information to processors.
8. Monitors and tracks recovery staff department’s documentation practices and provide constructive feedback to recovery staff to improve performance.
9. Obtains medical records, laboratory results, autopsy reports, death certificates, and other required information or documentation necessary to complete the donor case file. Shares information with processors as deemed necessary.
10. Copies or scans charts as required.
11. Proposes, creates, implements, and/or maintains systems (i.e., spreadsheets or database) needed to monitor, track, and expedite the completion of the donor case file.
12. Collaborates with the Center for Disease Control, assist in facilitating sharing of information such as sharing OL at the request of the CDC. Assist in coordinating any additional testing the CDC request.
13. Work with the various Health Departments that are in our DSA. Provide additional information and report cases as applicable by OL policies and procedures.

Donor Records Coordinator Coverage
1. Serves as a back-up Donor Records Coordinator to perform all aspects required for incoming donor chart and associated paperwork processing.

Other Responsibilities
1. Represents OneLegacy and provides customer service in a professional manner when working with funeral homes, ME/Coroner, processors, hospitals, patients, guests, physicians, staff and other customers/vendors.
2. Attends department staff meetings, and any other meetings as required.
3. Performs all duties and responsibilities in compliance with safety guidelines, policies and procedures, regulations as outlined in the Code of Federal Regulations, and other applicable federal, state and local laws.

a. Performs quality control practices as defined by the policies and procedures.
4. Supports the organization’s Standards of Professional Conduct as outlined in the OneLegacy Policies and Procedures, and the mission, vision and values of the organization.
5. Maintains a neat and organized work station and environment.
6. Performs other duties and projects as assigned. 

Physical Environment/Working Conditions:
Location: Corporate offices
Travel: Occasionally required to travel by personal auto or air to meeting sites and other locations.

Work Hours: Assigned days and/or shift can be changed according to staffing needs. Must be available evenings, holidays, and weekends as required.

Job Qualifications and Requirements:
Education: Bachelor’s degree (BS) from an accredited four-year college or university, completion of Surgical Technologist, EMT program, or LVN program with state certification is required.
Experience: Two (2 ) years recovery experience in organ or tissue banking preferred.
Certification/License: CTBS certification required to be obtained within 2 years of employment.
OneLegacy requires employees to maintain a current California driver’s license and current vehicle insurance based on California minimum insurance coverage standards.
Requirement: Employee must be able to pass a local government agency (coroner’s office) background check.
Equipment: Reliable automotive transportation required

Salary : $25 - $38