Organ Case Manager II NS

Pay Range: $76,213 - $92,206

Job Type: Full-time

Hours: 12-hour shifts from 6pm-6am

Assigned days and/or shift can be changed according to staffing needs. Must be available evenings, holidays, and weekends as required. 

Work Setting: In-person 

Location: Azusa, CA

Benefits: 

• Starting competitive salary
• Overtime Opportunity
• Paid Time Off
• Tuition Reimbursement
• Holiday Pay
• Pet Insurance
• Medical/Dental/Vision Benefits
• 403(b) Retirement Plan
• And many more benefits!

Position Summary
The Organ Case Manager II (OCM II) is responsible for managing organ allocation, coordinating recovery efforts, and ensuring the timely and accurate recovery of organs for transplant and/or research purposes. This role requires strict adherence to OneLegacy policies and procedures, along with compliance to regulations from UNOS, AOPO, and applicable federal, state, and local laws. As part of the OneLegacy team, the incumbent will embrace and uphold the organization's core values.
A condition of employment requires that the incumbent learn and abide by the core values of OneLegacy.

Duties and Responsibilities:
Organ Allocation and Recovery Coordination
1.System Proficiency:
a. Maintain expert-level proficiency in the use of all systems involved in electronic organ allocation, including Digital Donor and UNET.
b. Ensure the ability to perform accurate organ allocations even during system outages, with a thorough understanding of backup procedures.
2.Organ Allocation Optimization:
a. Maximize organ allocation effectiveness by ensuring timely offers, conducting organ-specific testing, managing logistics for courier services, activating recovery surgeons, and providing clear communication with transplant centers.
3.Recovery coordination:
a. Coordinate and arrange transportation for recovery surgeons when necessary.
b. Dispatch and direct appropriate recovery personnel to organ recovery sites.
c. Provide detailed instructions to procurement staff and ensure clarity in the recovery process.
d. Verify and document all recovery activities, including time of death, anatomical details, and diagnostic testing results.
e. Oversee courier operations and confirm safe and timely delivery of recovered organs.
4.Local and National Organ Placement:
a. Coordinate organ allocation for local, regional, and national transplant centers, including Heart, Lungs, Liver, Kidneys, Pancreas, Small bowel, and other organs for transplant or research.
5. Organ Biopsy Coordination:
a. Facilitate organ biopsy processes and ensure timely reporting of biopsy results to the relevant Organ/Tissue/Research Centers.
6. Accurate Documentation:
a. Maintain accurate and real-time documentation in systems like Digital Donor, UNET, and other assigned platforms for all cases coordinated.
7.Ongoing Communication:

a. Maintain continuous communication with Procurement Staff, Family Care Center, Family Services, and Leadership/Administrator on Call (AOC).
b. Notify the Manager/AOC of any unusual circumstances during organ placement and recovery processes.
8.Adverse Lab Value Reporting:
a. Timely report adverse lab values, such as positive cultures, to the appropriate Organ/Tissue/Research Centers.
9.Post-Recovery Follow-up:
a. Conduct post-recovery follow-up, including feedback on UNET, potential transplant recipients (PTR), and organ disposition.
10.Organ Disposition:
a. Ensure that unsuitable organs are discarded appropriately in accordance with established guidelines.
11. Shift Handover and Communication:
a. Conduct thorough and accurate shift exchanges with oncoming staff to ensure smooth continuity in organ allocation and recovery.
12. Staff Training:
a. Assist in the training / precepting of new staff and provide ongoing education under the guidance of management.

13. Medical Terminology and Medical Knowledge Resource:
a. Utilize experience in the medical field and education to triage medical questions from transplant centers to appropriate medical director.
b. Review and interpret laboratory and radiologic donor findings during case review to provide quality review of donor report to transplant centers.

General Expectations
1.Punctuality and professionalism: Report to shifts on time, maintain professional behavior, and adhere to OneLegacy’s standards of conduct.
2.Maintains proper phone etiquette and professional behavior at all times when on duty.
3.Supports the organization’s Standards of Professional Conduct as outlined in the OneLegacy Employee Handbook, and the mission, vision and values.
4.Attends required staff meetings, training programs and/or in-services as deemed necessary by the immediate Manager, Director or CEO.
5.Stays professionally current through attending continuing education, in-service, and professional meetings and conducting professional reading and obtains and maintains valid licenses and certificates as needed.
6.Subject to ongoing performance feedback by management, including but not limited to an annual performance appraisal. Ongoing adjustments to performance are required in order to meet targeted goals and expectations. Failure to meet performance expectations may/will result in disciplinary action.
7.Completes all other duties as assigned by the department management.
8.As necessary, performs laboratory maintenance in accordance with policy and procedures.
9.Maintains annual vaccinations and immunizations as required.

Required Availability for Recovery and Administrative Work
1.OneLegacy is a 24/7/365 operation.
2.The workday is defined as 6am-6am.
3.Required to work nights and/or weekends as scheduled by management.
4.Required to work holidays as scheduled by management.
5.Required to submit to management PTO requests by he 15th of the month for the following months schedule.

Skills and Abilities:
1.Interpersonal skills.
2.Verbal and written communication skills.
3.Organization and prioritizing skills.
4.Initiative, judgment and problem-solving skills.
5.Multitasking and time management skills.
6.Ability to use Microsoft Office Suite applications.
7.Knowledge of Medical terminology.

Physical Environment/Working Conditions:
Location: Corporate Office.
Travel: Required to travel by personal auto or air to meeting sites and other locations.
Work Hours: Assigned days and/or shift can be changed according to staffing needs. Must be available evenings, holidays, and weekends as required.

Job Qualifications and Requirements:
Education: Bachelor’s degree (BS) from an accredited four-year college/university or Associate’s degree from a 2-year program (AS) with at least 2 years of medical/clinical experience or medical specialty certification (e.g., EMT) with at least 2 years of medical/clinical experience. 2 years of experience at an Organ Procurement Organization or Transplant Center; and LVN or RN license.
Experience: 3 years of Industry Experience is preferred. Minimum requirement of 1 year of experience in OCM I and pass required placement assessment.
Requirements: LVN or RN license. Required to have a current California state driver’s license, auto insurance based on state minimal insurance coverage standards and reliable automotive transportation throughout employment at OneLegacy. Eligible to work in the U.S.
Equipment: Reliable automotive transportation required. Required to have reliable cell phone when available to work.

Salary : $76,213 - $92,206