Customer Experience Coordinator (Apply in minutes)

At OneMain, District Support Specialists play a key role in supportingcustomers by understanding their needs and providing access to friendly, fast,and affordable financing for life’s expenses. In this role, our team memberswork closely together, fostering collaboration to ensure a seamless experiencefor customers. They contribute to a positive and supportive environment whereteamwork and dedication drive collective success. This role offers valuableopportunities for professional growth and development, with a focus on bothindividual and team achievements. District Support Specialists enjoycompetitive compensation that recognizes their contributions and providesopportunity to advance their careers.

• In the Role
• Effectively multitask and adapt to the dynamic demands of the role, ensuring timely and efficient service to customers and the district
• Exceed customer expectations through ease, empathy and encouragement, delivering results related to individual, branch and district goals
• Develop new connections and maintain ones by engaging customers through the application process, collecting all necessary information for review
• Manage the loan origination process while maintaining compliance with all relevant laws and regulations
• Engage with customers and other departments through multiple technological channels, including phone, email, chat and our in-house systems
• Exhibit passion for achievement, bringing an internal drive to succeed and goal oriented attitude
• Requirements :
• High School Diploma or GED
• Preferred :
• Sales or Customer Service experience
• Bilingual - Spanish
• Location :
• On siteThe schedule for this position is Monday-Friday during standard businesshours, with some extended hours during the week as needed which may includeSaturday.
• Who we Are
• A career with OneMain offers you the potential to earn an annual salary plusincentives. You can steer your career toward leadership roles such as BranchManager and District Manager by taking advantage of a variety of robusttraining programs and opportunities to advance. Other team member benefitsinclude :
• Health and wellbeing options including medical, prescription, dental, vision, hearing, accident, hospital indemnity, and life insurances
• Up to 4% matching 401(k)
• Employee Stock Purchase Plan (10% share discount)
• Tuition reimbursement
• Paid time off (15 days vacation per year, plus 2 personal days, prorated based on start date)
• Paid sick leave as determined by state or local ordinance, prorated based on start date
• Paid holidays (7 days per year, based on start date)
• Paid volunteer time (3 days per year, prorated based on start date)OneMain Financial (NYSE : OMF) is the leader in offering nonprime customersresponsible access to credit and is dedicated to improving the financial well-being of hardworking Americans. Since 1912, we’ve looked beyond credit scoresto help people get the money they need today and reach their goals fortomorrow. Our growing suite of personal loans, credit cards and other productshelp people borrow better and work toward a brighter future.In our more than 1,300 community branches and across the U.S., team membershelp millions of customers solve critical financial needs, including debtconsolidation, home and auto repairs, medical procedures and extendinghousehold budgets. We meet customers where they want to be in person, byphone and online.At every level, we’re committed to an inclusive culture, career developmentand impacting the communities where we live and work. Getting people to abetter place has made us a better company for over a century. There’s neverbeen a better time to shine with OneMain.
• Key Word Tags
• Sales, Retail, Loan Sales, Customer Service, Customer Care, BusinessDevelopment, New Grad, Newly Graduated, Entry level, Financial Sales,Management Development, Management Trainee, Finance, Full-time, Career,Benefits, Customer experience, Financial Representative, Credit, Leadership,Manager Trainee