Loan Operations Manager

About Us

As a leader in the financial services industry, OneMain Financial is dedicated to providing responsible access to credit for hardworking Americans. We believe in creating an environment where employees enjoy coming to work and making a positive impact in the community.

Job Summary

We are seeking an experienced Branch Manager to lead our team in delivering exceptional customer service and driving business results. The ideal candidate will have a proven track record of coaching and leading teams, meeting sales goals, and developing high-quality talent.

Key Responsibilities

• Create an environment that is customer-focused, ensuring all options are presented for review in the lending process.
• Manage collection activities, including consulting with customers on loan payments for past due accounts.
• Attract and develop high-quality and diverse talent.
• Coach team members by providing actionable feedback and empower career growth.
• Drive branch performance by motivating team members while maintaining compliance with all policies and applicable laws.
• Use strategic thinking to prioritize and resolve issues as they arise with speed and consistency.

Requirements

• HS Diploma/GED.
• Leadership experience with coaching and leading a team.
• Proven experience with meeting sales goals.
• Ability to obtain insurance licensing within 6 months of start date where required.

Benefits

• An annual salary plus incentives.
• A variety of robust training programs and opportunities to advance.
• Health and wellbeing options, including medical, prescription, dental, vision, hearing, accident, hospital indemnity, and life insurances.
• Up to 4% matching 401(k).
• Paid time off (15 days vacation per year, plus 2 personal days, prorated based on start date).
• Paid sick leave as determined by state or local ordinance, prorated based on start date.
• Paid holidays (7 days per year, based on start date).
• Paid volunteer time (3 days per year, prorated based on start date).