What are the responsibilities and job description for the Bilingual Member Service Representative position at OneNebraska Federal Credit Union?
OneNebraska Federal Credit Union is looking for a bilingual, detail oriented, self-motivated, problem solver that enjoys helping people.
Must be available to work from 8:00 AM -5:30 PM Monday- Friday and 8:30 AM-12:30 PM on Saturday.
Qualifications and Skills
- Must be 18 years of age or older
- High school diploma/GED required
- Bilingual (English/Spanish)
- Two to three years of Teller experience
- Excellent verbal and written communication skills
- Proficient in both Microsoft Excel (formulas, data entry, functions, etc…) and Microsoft Word (letter composition).
- Ability to switch between tasks efficiently and effectively prioritize pending work items
- Quick and concise decision making
- Ability to learn a new operation system and multiple web-based software platforms and money handling machines
- Knowledge of Teller policies and procedures beyond the basic level
- Solid understanding of new account creation, IRAs, certificates, and checking & savings accounts
Responsibilities
- Responsible for securing the building at the end of business day
- Supervisor on duty during Saturday business hours
- Responsible for opening new accounts and establishing relationships with credit union members
- Be well-trained in product knowledge in order to offer quick and accurate assistance to members
- Assist with operational duties
- Must remain professional and courteous with members at all times
Job Type: Full-time
Pay: From $18.83 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Disability insurance
- Employee discount
- Flexible schedule
- Flexible spending account
- Health insurance
- Life insurance
- Paid time off
- Tuition reimbursement
- Vision insurance
Schedule:
- 8 hour shift
- Monday to Friday
- Weekends as needed
Work Location: In person
Salary : $19
