Business Process Professional III

WeAreONEOK – Fortune 500 company. 100 years in business. Leading midstream service provider. Safety first. Sustainable operations. Environmentally responsible. Employee focused.

JOB SUMMARY

This role will work within the Enterprise Asset Management team in the Innovative Solutions and Optimization department. The focus of the role will be supporting the maintenance, implementation, and continuous improvement of the EAM system.

While this position offers the flexibility of in office, hybrid or remote work, we do ask that our team members reside in one of the 23 states listed below where we operate. If you’re not currently in one of these states and are unable to relocate, we regret that we won’t be able to consider you for this role. We appreciate your understanding!

This position is eligible for remote work in one of the following states : Arkansas, Colorado, Florida, Georgia, Illinois, Indiana, Iowa, Kansas, Kentucky, Louisiana, Minnesota, Missouri, Montana, Nebraska, New Mexico, North Dakota, Oklahoma, South Dakota, Tennessee, Texas, Virginia, Wisconsin, or Wyoming. This position will require some travel for office meetings, as needed, to our corporate office in Tulsa, OK.

Job Profile Summary

Serve in a lead role capacity for all Business Process Optimization functions (BPO) including project management, business process mapping and review, product backlog management and business intelligence / data governance initiatives.

Essential Functions and Responsibilities

Implement process or technology improvement opportunities by managing and prioritizing BPO projects including but not limited to :

collaborate with project sponsors and project teams to define scope

develop project schedules

gather business requirements

establish project team roles and responsibilities

monitor progress and hold project team accountable for delivery of tasks

develop and execute project communication plans

Work with complex and / or cross-functional project teams.

Manage backlog of projects. Collaborate with business owners and IT to prioritize and develop roadmaps for existing software applications.

Initiate and perform business process reviews, make recommendations for improvements and / or changes to resolve deficiencies.

Analyze effectiveness and efficiency of systems and develop strategies for improvement of business processes.

Identify business problems or management objectives that can be addressed through data analysis and provide guidance for data quality enhancements.

Independently develop and maintain business intelligence analyses in support of strategic initiatives.

Provide guidance and instruction to lower-level professionals to build analyses.

Recommend and assist with implementing data governance solutions.

Maintain and encourage strong working relationships with business partners, IT stakeholders, consultants and vendors to achieve success on initiatives.

Collaborate with management, other departments or segments, customers and vendors to streamline internal processes and drive implementation of technology solutions.

Coach, review and delegate work to lower-level professionals for project completion.

Education

• Bachelor's Degree Finance, Business Administration, Accounting, Engineering, Construction Management, Computer Science, MIS, or combination of formal education and the following job-related experience preferred :

Work Experience

Experience in business or process analysis, project management, software development lifecycle and change management techniques, including identification of potential process solutions.

Experience defining and implementing project requirements, testing, training and resolving issues to ensure successful delivery.

Experience interacting, advising, training, influencing and communicating effectively across multiple levels of the organization.

Knowledge, Skills and Abilities

Skills in : use and function of office equipment including computers and applicable software.

Skills in : communicating effectively in writing and verbally.

Skills in : conducting meetings, developing and presenting information to individuals and groups.

Skills in : self-motivating and self-directing; adapting quickly to new or changing responsibilities.

Skills in : developing solutions to complicated issues using abstract thinking in new or complex situations.

Skills in : managing and prioritizing multiple assignments with competing deadlines.

Ability to : work collaboratively with a wide variety of people, including leaders, peers, customers, vendors and other stakeholders.

Ability to : negotiate, resolve conflicts and build commitment.

Ability to : communicate technical topics to non-technical users.

Ability to : proactively identify and propose value additive initiatives.

Ability to : apply an understanding of economic concepts and business drivers.

Ability to : identify, research, evaluate and prioritize problems and develop recommendations for appropriate action.

Ability to : work under stressful conditions and time constraints; adjusting to respond to changing circumstances.

Licenses and Certifications

Strength Factor Rating - Physical Demands / Requirements

Strength Factor Description - Physical Demands / Requirements

Standing : Remaining on one's feet in an upright position at a work station without moving about (Occasionally)

Walking : Moving about on foot (Frequently)

Sitting : Remaining in a seated position (Constantly)

Lifting : Raising or lowering an object from one level to another (includes upward pulling) (Occasionally)

Carrying : Transporting an object, usually holding it in the hands or arms, or on the shoulder (Occasionally)

Pushing : Exerting force upon an object so that the object moves away from the force (Occasionally)

Pulling : Exerting force upon an object so that the object moves toward the force (includes jerking) (Occasionally)

Climbing : Ladders, Stairs (Occasionally)

Balancing : Maintaining body equilibrium to prevent falling (Occasionally)

Stooping : Bending the body downward and forward by bending the spine at the waist (Occasionally)

Kneeling : Bending the legs at the knees to come to rest on the knee or knees (Occasionally)

Crouching : Bending the body downward and forward by bending the legs and spine (Occasionally)

Crawling : Moving about on the hands and arms in any direction (Occasionally)

Reaching : Extending hands and arms in any direction (Constantly)

Handling : Seizing, holding, grasping, turning or otherwise working with the hand or hands (Manual Dexterity) (Constantly)

Fingering : Picking, pinching or otherwise working with the fingers primarily (Finger Dexterity) (Constantly)

Feeling : Perceiving such attributes of objects / materials as size, shape, temperature, texture, movement or pulsation by receptors in the skin, particularly those of the finger tips (Constantly)

Talking : Expressing or exchanging ideas / information by means of the spoken word (Frequently)

Hearing : Perceiving the nature of sound by the ear (Frequently)

Tasting / Smelling : (Occasionally)

Near Vision : Clarity of vision at 20 inches or less (Constantly)

Far Vision : Clarity of vision at 20 feet for more (Frequently)

Depth Perception : Three-dimensional vision; ability to judge distances and spatial relationships so as to see objects where and as they actually are (Frequently)

Vision : Color - The ability to identify and distinguish colors (Constantly)

Working Conditions / Environment

Working Conditions

Well lighted, climate controlled areas (Constantly)

Frequent repetitive motion (Constantly)

CRT (Computer Monitor(s)) (Constantly)

Travel

Driving

ONEOK is an equal opportunity employer committed to diversity and inclusion. All qualified applicants will receive consideration for employment without regard to race, color, sex, pregnancy, sexual orientation, age, religion, creed, national origin, gender identity, disability, military / veteran status, genetic information or any other categories protected by applicable law.

The job description is not intended to be a complete list of all responsibilities, duties or skills required for the job and is subject to review and change at any time, with or without notice, in accordance with the needs of ONEOK.

ONEOK is committed to making our workplace accessible to individuals with disabilities and will provide reasonable accommodations, upon request, for individuals to participate in the application and hiring process. To request an accommodation email HRSolutions@ONEOK.com or call 1-855-663-6547​.

LI-REMOTE

Expected Salary Range

92,000.00 - $138,000.00

At ONEOK (NYSE : OKE), we deliver energy products and services vital to an advancing world. We are a leading midstream operator that provides gathering, processing, fractionation, transportation and storage services. Through our more than 50,000-mile pipeline network, we transport the natural gas, natural gas liquids (NGLs), refined products and crude that help meet domestic and international energy demand, contribute to energy security and provide safe, reliable and responsible energy solutions needed today and into the future. As one of the largest diversified energy infrastructure companies in North America, ONEOK is delivering energy that makes a difference in the lives of people in the U.S. and around the world.

Salary : $92,000 - $138,000