Demo

Patient Care Coordinator Supervisor

OneOncology
OneOncology Salary
Loxahatchee, FL Full Time
POSTED ON 4/12/2025
AVAILABLE BEFORE 5/11/2025

Hematology Oncology Associates was established in Palm Beach County over 35 years ago, and has grown to include 10 Board Certified Hematologist and Oncologists and 6 Nurse Practitioners in 3 convenient locations within our community. Our goals are to provide state of the art cancer treatments with a high level of compassionate care in a warm inviting environment. We also specialize in treatment of coagulation blood disorders, leukemias and other hematologic benign conditions. At Hematology Oncology Associates of the Palm Beaches, we believe that together, we will work to drive a better life outcome for our community.

Why Join Us? Our team values the work components of every member to create a culture of people helping people and making a difference in our lives and those we serve.

Job Description :

  • Team Management and Supervision :

Lead and manage a team of patient care coordinators to ensure the smooth coordination of care for all patients.

  • Provide mentorship, training, and ongoing support to staff members.
  • Conduct performance evaluations and set professional development goals for team members.
  • Patient Advocacy :
  • Serve as a liaison between patients, families, and healthcare providers, ensuring clear communication and efficient delivery of care.

  • Address patient concerns, provide solutions to problems, and improve overall patient satisfaction.
  • Care Coordination :
  • Oversee the scheduling of patient appointments, medical tests, treatments, and procedures, ensuring all necessary services are timely and accurately coordinated.

  • Manage referrals and follow-up care for patients as required.
  • Quality Assurance and Compliance :
  • Ensure adherence to healthcare regulations, industry best practices, and organizational policies.

  • Monitor patient care delivery to maintain high standards of service quality and patient outcomes.
  • Documentation and Reporting :
  • Ensure accurate and thorough documentation of patient care interactions and treatment plans.

  • Maintain records in compliance with HIPAA and other privacy and safety regulations.
  • Problem-Solving and Conflict Resolution :
  • Address and resolve issues or complaints from patients, families, or staff regarding care delivery.

  • Work collaboratively with other departments to identify opportunities for improvement in patient care processes.
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