What are the responsibilities and job description for the Receptionist - CCI Main position at OneOncology?
Clearview Cancer Institute is north Alabama's leading cancer treatment facility. For over 30 years Clearview Cancer Institute has provided leading-edge treatment and compassionate care to those diagnosed with cancer or blood disorders. Clearview offers every service and amenity needed in an outpatient setting and our dedication to research and involvement in Phase I-IV clinical trials gives our patients the opportunity to receive potentially life-saving treatment options.
Why Join Us? We are looking for talented and highly-motivated individuals who demonstrate a natural desire to support the meaningful work of community oncologists and the patients we serve.
Job Description : Job Purpose
The purpose of the Front Desk Receptionist is to provide information to patients and guests in the main lobby. This person is also responsible for checking in and routing patients to the appropriate areas.
Essential Job Functions
- Greet any and all patients and visitors to CCI; alert appropriate personnel to any visitors or patients that are in lobby.
- Ensure paperwork and orders are complete and accurate prior to giving to the modalities.
- Operate office equipment appropriately to transmit information or documents as needed, using computer, mail, or facsimile machine.
- Provide relevant company information to patients such as location of departments, offices or services provided.
- Answer telephones; provide patients with answers to their non-clinical questions, and direct clinical questions to appropriate staff.
- Interface with CCI schedulers, physicians' offices, and hospitals.
- Maintain clean and orderly lobby throughout course of the day.
- Keep lobby and clinics running smoothly by alerting necessary personnel of patients or visitors in lobby.
- Maintain patient account information by confirming insurance coverage and collecting any necessary copays.
- Answer inquiries from personnel regarding lobby activity.
- Other duties as assigned.
Qualifications
Education / Experience
Working conditions
This position requires the employee be in a busy medical office environment in which the employee must interact with other employees as well as patients repeatedly throughout the day.
Physical requirements
This position requires that the employee be able to sit for long periods of time, possibly up to eight hours a day.
Direct Reports
This position is not a supervisory position.
