What are the responsibilities and job description for the SysOps Engineer - Weekend Shift (FRI-MON) position at OneStream Software?
Description
SysOps Engineer
Location : Remote, USA
Employment Type : Full-Time
Compensation : $88,000.00 - $110,000.00 (Range applies to US candidates only) Benefits / Variable Comp / Equity - Range may vary based on experience.
Benefits Offered : Vision, Medical, Life, Dental, 401K
Summary
OneStream Software is a rapidly growing SaaS company specializing in financial and operational data analytics for some of the world's largest organizations. Hosting its software on the Microsoft Azure cloud across multiple global regions, OneStream leverages a variety of Azure technologies to deliver exceptional service. This position focuses on the operations of customer environments, including provisioning, maintenance, performance monitoring and management, and disaster recovery. Additionally, the role serves as an escalation point for customer support requests. The successful candidate will prioritize the uptime, security, and performance of customer environments above all other activities. The ideal candidate thrives both independently and within a team, ensuring tasks are efficiently managed to enable seamless integration of operations across various locations and time zones. A passion for technology, continuous learning, collaboration, and a strong commitment to customer success are essential for success in this role.
This position requires availability to work Friday through Monday from 7 : 00AM to 6 : 00 PM ET.
Primary Duties and Responsibilities
- Customer environment implementation and software configuration.
- Perform environment updates, migrations, and software upgrades.
- Monitor customer environments through Azure alerts and Operations Management Suite.
- Identify opportunities for automation and process improvement.
- Diagnose and resolve production issues while fulfilling on-call responsibilities with efficiency.
- Deliver exceptional customer service and technical support, maintaining high satisfaction levels.
- Participate in architectural discussions to ensure solutions are designed for successful deployment in the cloud.
- Update technical documentation, workflows, and knowledge-based articles.
- Identify opportunities for security and overall improvement.
- Execute changes necessary for maintaining compliance certification.
- Provide support for internal infrastructure projects, ensuring seamless execution and integration.
Required Education and Experience
Microsoft Azure preferred.
Preferred Education and Experience
Knowledge, Skills, and Abilities
Who We Are
OneStream is how today's Finance teams can go beyond just reporting on the past and Take Finance Further by steering the business to the future. It's the only enterprise finance platform that unifies financial and operational data, embeds AI for better decisions and productivity, and empowers the CFO to become a critical driver of business strategy and execution. Our vision is to be the operating system for modern finance, digitizing core financial functions and empowering the CFO to become a critical driver of business strategy. To learn more visit www.onestream.com .
Why Join The OneStream Team
Benefits at OneStream
OneStream employees are passionate, hardworking individuals who go above and beyond to keep our customers happy and follow through on our mission statement. They consistently deliver the best and in turn, we make every effort to keep them cared for and happy. A sample of the benefits we provide are :
All candidates must be legally authorized to work for any company in the country where this position is located without sponsorship.
OneStream is an Equal Opportunity Employer.
LI-CB1
LI-Remote
Equal Opportunity Employer / Protected Veterans / Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)
Salary : $88,000 - $110,000
