What are the responsibilities and job description for the Work at Home Retention/Sales Customer Service: Commission + Benefits position at OneSupport?
Do you want to work from home? Are you excited about implementing retention strategies to encourage existing customers to stay or purchase alternate services? Do you have your own Desktop or Laptop? Let’s talk!
We’re looking for YOU, qualified residents of: Alabama, Arkansas, Florida, Idaho, Kansas, Mississippi, Montana, Nevada, New Mexico (except Santa Fe County and Las Cruces), North Carolina, Ohio, South Carolina, Tennessee, Texas, Utah, Virginia, and Wisconsin.
Welcome to your first step in joining OneSupport. We receive Inbound and make OUTBOUND CALLS to retain existing customers from the comfort of our own home. Let’s get to the important things:
- $12/hour starting the first day of training
- Opportunities to earn COMMISSION AND BONUSES ON TOP OF YOUR BASE PAY
- Paid Time Off (PTO) usage after 90 days for all employees - starts accruing on day 1
- Benefits may also include (dependent upon employment status): medical, dental, vision, life insurance, and 401k with matching!
Computer Requirements:
For all Work-at-Home opportunities, we have the following requirements. *Please note that we do not provide hardware/equipment and we are unable to accept Chromebooks.*
- Operating System (OS): Windows 10 or higher – (must be native & activated) OR MacOS (Latest version required & the Mac itself must be no more than 5 years old)
- Processor: 2 Core processor needs a 2.0 GHz minimum clock speed OR 4 Core processor needs a 1.6 GHz minimum clock speed
- RAM: 3GB or higher
- Monitor Size: At least one 15″ or larger monitor (more than one will make things easier)
- USB headset (Hard-wired, not wireless, recommend ensuring Skype-compatible)
- Webcam specifically for your intended work computer (Recommend ensuring Skype-compatible)
- A quiet, distraction-free environment for the duration of your shift minus any breaks
Internet Requirements:
- You must have DSL, Cable, or Fiber internet only – we are unable to accept fixed wireless, hotspot, or satellite internet.
- Internet speeds of at least 2mbps download, 1mbps upload, with ideally less than 100ms ping and jitter to ensure a reliable internet connection (there is an internet speed test linked in the application)
- The ability to have a direct, Ethernet connection to ensure a reliable internet connection
Skills & Other Requirements:
- Typing speed of 40WPM with at least 80% accuracy (there is a typing test linked in the application)
- Sitting or standing at your work station for the duration of your shift minus any breaks
- Multitasking capabilities with the ability to react quickly in a fast-paced environment
- Ability to follow instructions, research and utilize resources, and adapt to changes in procedures
OneSupport is a fast-paced environment from hiring to training to everyday work. You will need a private workspace that is quiet and distraction free during your shifts. You will need to be able to type at least 40 WPM with 80% or higher accuracy to qualify for our positions. We do not require experience but you’ll need a willingness to learn!
We are pleased to share that as part of our commitment to valuing our employees, we offer a potential $500 bonus after approximately 56 days of employment. This is our way of expressing gratitude for your dedication to our company!
APPLY NOW!
Job Type: Full-time
Pay: $12.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee assistance program
- Employee discount
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Parental leave
- Vision insurance
Compensation Package:
- Commission pay
- Hourly pay
Schedule:
- Day shift
- Night shift
- Weekends as needed
Application Question(s):
- Our training period runs on a Monday through Friday schedule during the day. Are you able to attend this type of training for up to 4 weeks?
- This position requires regular attendance and punctuality for scheduled shifts, are you open to multiple types of shifts? Which is your first preference?
Location:
- Tennessee (Preferred)
Work Location: Remote
Salary : $12
