Senior Staff - Technical Writer

Description

There's never been a more exciting time to join United Airlines. We're on a path towards becoming the best airline in the history of aviation. Our shared purpose - Connecting People, Uniting the World - is about more than getting people from one place to another. It also means that as a global company that operates in hundreds of locations around the world with millions of customers and tens of thousands of employees, we have a unique responsibility to uplift and provide opportunities in the places where we work, live and fly, and we can only do that with a truly diverse and inclusive workforce. And we're growing - in the years ahead, we'll hire tens of thousands of people across every area of the airline. Our careers include competitive benefits package aimed at keeping you happy, healthy and well-traveled. From employee-run "Business Resource Group" communities to world-class benefits like parental leave, 401k and privileges like space available travel, United is truly a one-of-a-kind place to work. Are you ready to travel the world?

Get ready for a career at the leading edge of the airline industry! Our Flight Operations team works hard to connect people and unite the world safely, reliably and efficiently every single day. From industry leadership and pioneering technologies to next-level training - our Flight Ops team hires, trains, qualifies and supports the best pilots in the industry. The moments we share in the air and on the ground with our customers and our colleagues make United a special place to work and a great way to fly, together.

Key Responsibilities:

Senior Staff Technical Writers create and maintain a suite of flight-related publications which must comply with FAA and Company guidelines, and with established industry safety standards. Senior Staff Technical Writers individually and collectively contribute to the safety of flight by producing accurate, timely, and standardized publications.

• Responsible for the revision and publishing of assigned manuals, including working directly with subject matter experts to identify necessary changes, authoring content in an XML format, participating in regulatory review meetings, ensuring content standards are met, meeting established deadlines, distributing content through an MDM, intranet and other locations where required
• Responsible for performing QA reviews/proofing of content produced by peers to ensure content standards are met and all identified changes are incorporated as intended
• Responsible for assigning, tracking, creating and submission of work packages to regulatory authority approval
• Maintain an archive of changes, and published manuals in accordance with company record and retention policy
• Coordinate printing and distribution of hard copy products with print vendors, engineering, planning departments
• Represent department at coordination meetings

United values diverse experiences, perspectives, and we encourage everyone who meets the minimum qualifications to apply. While having the "desired" qualifications make for a stronger candidate, we encourage applicants who may not feel they check ALL of those boxes! We are always looking for individuals who will bring something new to the table!

Qualifications

What's needed to succeed (Minimum Qualifications):

• High school diploma or equivalent
• Technical writing, publishing, computer-science, or aviation-related experience
• 3 years' experience as a technical writer/editor, or relevant experience in a related or complementary field
• Experience with Structured Authoring Software (XML/SGML)
• Experience with SharePoint, adobe products, content management systems, Microsoft office
• Detail-oriented, reliable, punctual attendance, ability to meet deadlines
• Must be legally authorized to work in the United States for any employer without sponsorship
• Successful completion of interview required to meet job qualification
• Reliable, punctual attendance is an essential function of the position

What will help you propel from the pack (Preferred Qualifications):

• Bachelor's degree
• Experience managing aviation documentation
• Understanding of FARs, aviation terminology and airline operations
• Flight Experience a plus

United Airlines is an equal opportunity employer. United Airlines recruits, employs, trains, compensates and promotes regardless of race, religion, color, national origin, gender identity, sexual orientation, physical ability, age, veteran status and other protected status as required by applicable law. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions. Please contact JobAccommodations@united.com to request accommodation.

The salary for this position is $71,920 to $105,490, dependent on job-related, non-discriminatory factors such as experience, education and skills. This range is based on a full-time schedule.

Bonus eligible: yes

At United, we offer a competitive compensation package, with benefits including: medical, dental, vision, life, accident and disability, parental leave, employee assistance program, commuter, paid holidays, paid time off, 401(k) plan with employee and company contribution opportunities, and flight privileges.

Equal Opportunity Employer - Minorities/Women/Veterans/Disabled/LGBT

Salary : $71,920 - $105,490