What are the responsibilities and job description for the Sales Chat Representative - San Antonio position at OneTouch Direct?
Are you ready to take your sales career to the next level? Join OneTouch Direct as a Sales Chat Representative in vibrant San Antonio! We’re not your typical call center—since our founding in 1998, we have built a reputation as a leading provider of contact center solutions, partnering with Fortune 500 companies to deliver exceptional products and services.
As a Sales Chat Representative, you’ll engage with customers, guiding them through a seamless sales experience. Here’s what your day will look like:
- Connect with potential and existing customers, sharing valuable information about our fantastic products.
- Ask insightful questions to truly understand customer needs and preferences.
- Leverage your skills to recommend solutions, making the most of every opportunity to cross-sell and upsell.
- Accurately process orders while ensuring a hassle-free experience.
- Provide a consistently amazing customer journey with every interaction!
- Sales experience is a big plus (1 year preferred), but a passion for helping others goes a long way!
- Experience in hospitality or call centers is a bonus, yet enthusiasm and a willingness to learn are what really matter.
- Excellent communication and writing skills are a must—let your personality shine!
- You’re comfortable with tech, including typing, navigating multiple tabs, and leveraging different systems.
- Problem-solving excites you, and you take pride in creating great customer experiences.
- High energy and a dynamic personality will help you succeed in this fast-paced environment.
- Multi-tasking, prioritizing, and effective time management are right up your alley.
- A strong phone presence with experience in engaging customers is an advantage!
- Full time. 40 hours per week schedule with overtime opportunities!
- Great pay. Hourly base salary unlimited commissions benefits!
- Training. Paid training & development
- Benefits. Health Care Plan (Medical, Dental & Vision)
- Growth. Opportunity for professional and personal growth
- Culture. Diverse, welcoming culture with Employee Resource Groups and positive upbeat work environment
- Guaranteed hourly base pay UNLIMITED COMMISSIONS.
