Principal Enterprise Architect

The Challenge

We have an exciting opportunity for a strategic and experienced Principal Enterprise Architect to join our Enterprise Applications team. Reporting to the Senior Director, Enterprise Applications, this pivotal role will guide the strategic planning, design, and implementation of our internal systems architecture and oversee our business capability model. This dual responsibility is essential for ensuring that our business processes and technology infrastructure are scalable, efficient, and perfectly aligned with our growth objectives.

As our Principal Enterprise Architect, you will not only lead the transformation of our business operations by developing robust, scalable, and efficient frameworks for our core systems, including CRM and ERP but also manage and optimize our business capability model. This comprehensive view will enable you to drive strategic alignment across all technology and business functions, ensuring our operations are poised for success and innovation.

The ideal candidate will be a strategic thinker with a deep understanding of business processes and technology, capable of bridging the gap between the two to drive forward OneTrust’s objectives. This role demands collaboration with leadership and cross-functional teams to ensure the architecture not only supports but also enhances our business operations and customer service delivery.

Your Mission

• Create secure, scalable and high performance enterprise solutions ensuring alignment with business goals and strategies.
• Responsible to develop and maintain current state and future state technology roadmaps aligned with approved IT Investments and approved by Leadership.
• Develop and execute a transformative enterprise-wide business systems architecture strategy that aligns with our strategic goals, particularly enhancing operational scalability and efficiency.
• Work closely with the master data management team to support initiatives from the data modeling side. Design and promote the enterprise data model.
• Collaborate with various business units to understand system requirements, identify current bottlenecks, and pinpoint opportunities for process optimization.
• Design and implement scalable, secure, and resilient solutions across key business systems such as Salesforce, Ironclad, Gainsight, Workday and Zuora, enhancing our operational backbone and enabling superior customer service delivery.
• Manage the selection and deployment of new technologies and software that enhance business operations and user experiences, focusing on solutions that offer rapid scalability and integration capabilities.
• Champion the adoption of modern architectural practices and frameworks, ensuring they support business agility and data-driven decision-making.
• Monitor industry trends and technological advancements to ensure our business systems architecture remains forward-looking and competitive.
• Facilitate regular updates and reviews of the business capability model, engaging stakeholders across the organization to ensure it remains relevant and effectively utilized.

You Are

• Bachelor’s or Master's degree in Information Systems, Computer Science, Business Administration, or a related field.
• A minimum of 10 years of experience in an enterprise or systems architecture role, with significant experience managing business systems and capability models within a rapidly growing organization.
• Demonstrated experience managing and integrating multiple Enterprise Business Platforms such as CRM and ERP (Salesforce, Gainsight, Workday, Zuora Revenue, Marketo), with focus on business process re-engineering, and system integration strategies.
• Proficiency in utilizing cloud-based platforms and services essential for business operations and management.
• Demonstrated ability to lead and manage cross-functional projects and drive significant change within complex organizational settings.
• Strong analytical, strategic thinking, and problem-solving skills, with a proven track record of delivering scalable and efficient system solutions.
• Excellent communication and stakeholder management skills, capable of engaging with executives, IT teams, and business unit leaders.
• Exceptional influencing and negotiation skills, demonstrating a high degree of professionalism and the ability to guide conversations with business and technology executives.
• Strategic vision and clear understanding of industry best practices.
• Ability to abstractly think spatially or conceptually when designing or assessing processes or situations.
• Detail-oriented with strong capabilities in handling large data sets and making data-informed decisions.
• Open to feedback, coachable, and committed to self-improvement.