Receptionist

About the Role:

The Receptionist at Walker's Marine will serve as the first point of contact for clients and visitors, ensuring a welcoming and professional atmosphere. This role is crucial in managing the flow of communication within the office, handling multi-line phone systems, and providing essential administrative support. The Receptionist will be responsible for greeting clients, answering inquiries, and directing calls to the appropriate personnel, thereby facilitating efficient operations. Additionally, this position involves maintaining office organization and assisting with various general office duties to support the team. Ultimately, the Receptionist plays a vital role in enhancing customer satisfaction and contributing to the overall success of the organization.

Minimum Qualifications:

• High school diploma or equivalent.
• Proven experience as a receptionist or in a similar administrative role.
• Proficiency in using multi-line phone systems and general office equipment.

Preferred Qualifications:

• Experience in a marine or related industry.
• Familiarity with scheduling software and office management systems.

Responsibilities:

• Answer and manage incoming calls on a multi-line phone system, directing calls to the appropriate staff members.
• Greet clients and visitors in a friendly and professional manner, ensuring a positive first impression.
• Perform general administrative duties, including filing, data entry, and managing office supplies.
• Assist with scheduling appointments and maintaining calendars for team members.
• Operate office equipment such as copy machines and printers, ensuring they are in good working order.

Skills:

The required skills for this position, such as multi-line phone management and phone etiquette, are essential for ensuring effective communication with clients and team members. Daily tasks will involve greeting clients and handling inquiries, which requires strong interpersonal skills and a professional demeanor. General administrative skills will be utilized to maintain office organization and assist with various tasks, contributing to a smooth workflow. Proficiency in operating office equipment, like copy machines, will be necessary for completing documentation and supporting team projects. Preferred skills, such as familiarity with scheduling software, will enhance the efficiency of appointment management and overall office operations.

DO NOT MAKE ANY EDITS TO THE BELOW PORTION OF THE JOB DESCRIPTION:

OneWater Marine is an Equal Opportunity Employer and complies with ADA regulations as applicable.

Note

This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the incumbents will possess the skills, aptitudes, and abilities to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. The requirements listed in this document are the minimum levels of knowledge, skills, or abilities. This document does not create an employment contract, implied or otherwise, other than an “at will” relationship.