What are the responsibilities and job description for the Sales Consultant position at Onewater Marine Inc?
Sales Consultant
POSITION SUMMARY
As a Sales Consultant at OneWater Marine, you will assist customers throughout the sales process, ensuring exceptional experience, by utilizing the defined sales process. The ideal candidate will be passionate about delighting customers and achieving or exceeding their volume and margin sales goals.
ESSENTIAL DUTIES AND RESPONSIBILITIES
- Greeting and engage with walk-in customers, phone inquiries and online leads utilizing OneWater sales tools such as CRM. Develop relationships with customers by understanding their needs.
- Professionally present products to customers and prospects, including reviewing the features and benefits.
- Manage the sales process from start to finish including presentations, preparing quotes, completing trade evaluations and presenting pricing consistent with achieving margin and customer satisfaction goals. Partner with business manager for finance requirements/ needs.
- Close sales and meet and/or exceed sales goals (monthly and annual).
- Maintain an understanding of products being offered at stores including boat models, brands, features and accessories. Stay updated on industry trends and innovations.
- Provide post-sale support, ensuring customer satisfaction and addressing any questions or concerns. Promote repeat business by actively following up with past clients.
- Attend sales meetings. Actively participate in boat shows, store and off-site sales and customer events.
- Complete and maintain all necessary paperwork used/ needed throughout the sales process.
- All other duties as assigned.
SKILLS
- Strong Communication, negotiation, and interpersonal skills.
- Exceptional organizational and time management skills.
- Ability to work independently and as a team.
- Positive, customer-oriented attitude
QUALIFICATIONS / REQUIREMENTS
- High school diploma or equivalent.
- Proficient in Microsoft Office and CRM software (Salesforce or similar platforms).
- Prior experience in marine sales is a plus.
- Solid understanding of marine products, accessories, and boating trends is preferred.
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Remaining in a stationary position, often standing or sitting for prolonged periods
- Repeating motions that may include the wrists, hands and/or fingers
- Communicating with others to exchange information
- Assessing the accuracy, neatness and thoroughness of the work assigned
- Hearing
- Talking
- Seeing
- Eye/Hand/Foot Coordination
OneWater Marine is an Equal Opportunity Employer and complies with ADA regulations as applicable.
Note
This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the incumbents will possess the skills, aptitudes, and abilities to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. The requirements listed in this document are the minimum levels of knowledge, skills, or abilities. This document does not create an employment contract, implied or otherwise, other than an “at will” relationship.
