What are the responsibilities and job description for the Service Manager position at Onewater Marine Inc?
About the Role:
As a Service Manager at Rambo Marine, your major end result will be to ensure the smooth and efficient operation of the service department. You will be responsible for overseeing all aspects of Service. Your goal will be to provide exceptional customer service and maintain a high level of customer interaction to ensure a positive experience.
Minimum Qualifications:
- Excellent customer service skills with the ability to interact with customers in a professional and friendly manner
- Ability to effectively manage and prioritize multiple tasks and projects
Preferred Qualifications:
- Previous experience in the automotive or marine industry
- Certification in automotive repair or related field
- Experience managing a body shop
- Knowledge of automotive parts and inventory management
- Strong leadership and team management skills
Responsibilities:
- Manage and supervise the service department to ensure efficient and effective operations
- Ensure high levels of customer satisfaction by providing exceptional customer service and resolving any issues or concerns
- Interact with customers to understand their needs and provide appropriate recommendations and solutions
- Manage the shop and coordinate repairs for marine vessels
DO NOT MAKE ANY EDITS TO THE BELOW PORTION OF THE JOB DESCRIPTION:
OneWater Marine is an Equal Opportunity Employer and complies with ADA regulations as applicable.
Note
This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the incumbents will possess the skills, aptitudes, and abilities to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. The requirements listed in this document are the minimum levels of knowledge, skills, or abilities. This document does not create an employment contract, implied or otherwise, other than an “at will” relationship.
