What are the responsibilities and job description for the Patient Services Supervisor position at ONEWORLD COMMUNITY HEALTH CENTERS INC?
Job Details
Description
Be Inspired By the Work You Do
If you want to change the world, one patient at a time, we’d love you to consider joining our team.
OneWorld Community Health Centers is a growing Omaha-based organization that employs over 500 people while still retaining a true family feel. Out of 1,400 Community Health Centers nationwide, OneWorld ranks within the top 2% in terms of clinical outcomes. It takes all of us, with our various talents and positions, to achieve results like this. Our employees are united by a desire to help the community, and it shows.
We are looking for a mission driven Patient Services Supervisor to join our team!
The Patient Services Supervisor is a member of the dental team whose primary responsibilities are to attend to patients face to face, over the phone, via email, and at the time of visit for all OneWorld dental locations. The Dental Patient Services Supervisor takes leadership in attending to patients’ financial questions, payment plan management, understanding of treatment plans, and understanding of insurance benefits, sliding fee scales, and Medicaid benefits. They address any concerns or complaints that a patient may have. They also provide training for new Dental Front Desk employees at all locations.
This is a full-time position located on our main campus (30th & L). The schedule will be 40 hours per week; generally, Monday-Friday, 8:00am to 5:00pm.
Qualifications
- High school diploma or equivalent required.
- One or more years of customer service experience required.
- Proficiency and experience with Microsoft Office products including Outlook, Word, Excel, and PowerPoint required. Experience with online enrollment programs and other software applications preferred.
- Proficiency in both English and Spanish (written and verbal) required.
- Demonstrated ability to communicate effectively with OneWorld patients, staff, and external third-party payers.
- Demonstrated organizational skills, with a proactive attitude and a high attention to detail.
- Demonstrated ability to work independently, with minimal supervision, but also function well in a team environment.
- Demonstrated commitment to OneWorld’s mission, vision, and values.
- Ability and willingness to travel to and from multiple work locations. Valid driver’s license and automobile insurance required.
OneWorld Community Health Centers, Inc. provides a competitive benefits package that includes Medical, Dental, and Life Insurance; Tuition Reimbursement; 401(k); free fitness center and more. If you want to apply your unique skillset to a diverse, caring, growing nonprofit that serves 50,000 patients, please apply.
You can make a difference – in your life and the lives of others.
OneWorld Community Health Centers, Inc. is committed to ensuring equal opportunity and non-discrimination in all hiring and employment practices. We are committed to equal treatment for all applicants and employees and will not discriminate based on age, race, color, ancestry, national origin, disability, sex/gender, gender identity, sexual orientation, religion, pregnancy, genetic information, veteran status, or any other basis protected by law.
Equal Opportunity Employer
