What are the responsibilities and job description for the PHARMACY CUSTOMER SERVICE REPRESENTATIVE I position at Oneworld Community Health Centers?
If you want to change the world, one patient at a time, we'd love you to consider joining our team.
OneWorld Community Health Centers is a growing Omaha-based organization that employs over 500 people while still retaining a true family feel. Out of 1,400 Community Health Centers nationwide, OneWorld ranks within the top 2% in terms of clinical outcomes. It takes all of us, with our various talents and positions, to achieve results like this. Our employees are united by a desire to help the community, and it shows.
We are looking for a mission driven Pharmacy Customer Service Representative I to join our team!
The Pharmacy Customer Service Representative I (PCSR I) contributes to the organization's overall goal to develop and sustain pharmacy services for patients. The PCSR I works as part of a team that provides support for OneWorld's pharmaceutical programs. The PCSR I collects patient fees, directs patients to the proper financial and medication assistance programs, and answers general questions regarding pharmacy programs. The PCSR I contributes to maintaining a cooperative work environment and provides assistance in administrative support.
This is a full-time position located on our main campus (30th & L). The schedule will be 40 hours per week; generally, Monday-Friday, 8 : 00am to 6 : 15pm and Saturday, 9 : 00am-1 : 00pm.
Qualifications
- High School Diploma or equivalent required.
- Minimum of 18 years of age required.
- Licensure as a Pharmacy Technician in the state of Nebraska preferred; license eligibility required.
- One or more years of cash handling experience in a work environment required.
- Proficiency and experience with Microsoft Office products (Word, Excel) and internet usage required.
- Proficiency in both English and Spanish required.
- Effective communications skills (verbal and written) required.
- Demonstrated math skills including addition, subtraction, multiplication, and division along with strong analytical problem-solving skills.
- Demonstrated ability to provide excellent customer service, while exhibiting a positive and proactive attitude.
- Demonstrated organizational skills, with a high attention to detail and strong trouble-shooting / follow-up skills.
- Demonstrated ability to work independently, balancing responsibilities and work projects with minimal direction, but also function well in a team environment.
- Demonstrated understanding and awareness of assistance programs, community resources, and the needs of low-income and medically underserved populations.
- Demonstrated ability to work with diverse groups in a coordinating role.
OneWorld Community Health Centers, Inc. provides a competitive benefits package that includes Medical, Dental, and Life Insurance; Tuition Reimbursement; 401(k); free fitness center and more. If you want to apply your unique skillset to a diverse, caring, growing nonprofit that serves 50,000 patients, please apply.
You can make a difference - in your life and the lives of others.
OneWorld Community Health Centers, Inc. is committed to ensuring equal opportunity and non-discrimination in all hiring and employment practices. We are committed to equal treatment for all applicants and employees and will not discriminate based on age, race, color, ancestry, national origin, disability, sex / gender, gender identity, sexual orientation, religion, pregnancy, genetic information, veteran status, or any other basis protected by law.
Equal Opportunity Employer
