What are the responsibilities and job description for the T2 Systems Administrator position at OneZero Solutions?
We are an employee-centric company that truly appreciates our team members and their value to our customers and the missions they support. We pride ourselves on being forward-leaning thinkers and fostering teams that are and continue to be technically proficient and technically capable across a comprehensive range of cyber mission areas. OneZero full-time employees receive an extremely competitive benefits package that includes health/dental/vision/life insurance plans, 401K with company matching, PTO & paid holidays, employee referral program, and educational assistance. Additional details can be found on our website at: https://www.onezerollc.com/careers/
Position Title: T2 Systems Administrator
Location: Portsmouth, NH On Site
Clearance: Secret
Technical support to a large, primarily Microsoft multi-server network environment including desktop and Active Directory support. Support computer/server operations, network access, database management and maintenance, and software configuration control. Documentation and analyze computer systems in peak performance efforts. Plan, coordinate, test, implement and provide post implementation support for enhancements and maintenance upgrades of various systems at NVC. Any candidates would ideally also be able to support an Oracle Linux 8 server.
Provide Tier 2 applications support by providing services to ensure effective provisioning, installation/configuration, operation, and maintenance of applications software and related infrastructure. Participate in technical applications and knowledge base development. Ensure that system hardware, operating systems, software systems, and related procedures adhere to organizational requirements, including local / enterprise configuration control and information security planning and operational requirements. Assist project teams with technical issues in execution, testing, roll-out and maintenance of applications. Participate in projects to ensure smooth transition of initiatives from development and modernization/upgrade efforts to production, by performing operations support activities as required. Configure and support varied printer and copier devices.
Provide ongoing support for production users. Perform system management and maintenance of a Microsoft multi-server network environment including desktop provisions for over 800 Windows workstations within an Active Directory structure. Administer network access, database management and maintenance, and work with management to support contractual needs and requirements.
Strong communication skills are a necessity. Systems administrators will be required to coordinate with other team members on-site, as well as with supporting teams at other sites. Be prepared to not only learn and adapt as necessary, but also be willing to share your knowledge with others.
Primary Responsibilities
Tier 2 Support providing technical support to the Center including escalated problems with deployed Department of State Applications. We use an ITIL model which stresses first call resolution and when taking the initial service request is empowered (and expected) to use their professional judgement, experience, and training to solve whatever user problem you encounter. If you do not have the ability to resolve an incident, seek real-time training and still "own" the ticket.
- Provide administration, deployment, and maintenance of production workstations, servers, and peripherals.
- Review and maintain site compliance with Department of State Information Assurance tools.
- Develop and maintain backup schedules.
- Manage group policies
- Creation and compliance of user accounts and access through Active Directory and other DOS systems
- Investigate and produce purchase recommendations based on customer or production user needs.
- Maintain inventory of consumables and hardware.
- Microsoft Certificated Professional (MCP) certification preferred
- Administer Oracle Linux 8
- PowerShell scripting
OneZero Solutions, LLC is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.
If you are a qualified individual with a disability or a disabled veteran, you have the right to request an accommodation if you are unable or limited in your ability to use or access www.onezerollc.com/careers as a result of your disability.
To request an accommodation, please contact us at recruiting@onezerollc.com or call (202) 987-2580.
