What are the responsibilities and job description for the Sales Engineer position at ONICON Incorporated?
Come Join Our Team!
We are a growing company investing in our people, products, and technology. We offer real opportunities for career growth. Our salaries are competitive with the market, and we have a great benefits platform that includes 10 paid holidays annually, vacation, sick time, 401K with employer match, flexible work scheduling, and a great positive culture! Full-time employees (30 hours a week) have access to medical, dental, vision, and other insurance offerings, including employer-paid life insurance.
Who We Are:
ONICON Incorporated is a leader in flow and energy measurement solutions and delivers comprehensive solutions for our customers’ needs. We specialize in HVAC flow and energy measurement solutions and provide our customers with the most accurate and reliable readings for their applications. We pride ourselves on the ONICON Difference seen in every engineered solution we offer. Our team constantly strives to provide excellent customer service from start to finish.
Key Responsibilities
Responsibilities include, but are not limited to:
- Works cooperatively and constructively with our Customer Service Team, Regional and Territory Sales Managers, and Independent Sales Reps to meet annual sales goals and ensure customer satisfaction.
- Develops and maintains strong technical and applications expertise with all ONICON products.
- Develops and maintains expertise with ONICON’s order entry system.
- Prepares quotations and responds to technical inquiries in a timely manner in response to customer requests. Supports our independent reps in these efforts also.
- Able to read and comprehend engineering specifications and drawings and suggest the appropriate ONICON products to quote and submit, including pointing out exceptions to the specification.
- Supports preparing submittal packages and special wiring & installation diagrams for customers as required.
- Provides technical support and assistance to our Customer Service group, especially on large or complex orders.
- Provides direct support for high-profile projects and technical service issues as required.
- Attends trade shows in a supporting role, along with a senior associate.
- Assists service department with technical troubleshooting and product returns as required.
- Provides feedback and assistance to the Product Management Team with respect to the development of sales and technical documentation.
- Provides direction, guidance, and coaching to EITs and Customer Service personnel.
- Able to work cooperatively with the Engineering and Product Management Department to create SDOs (special deviation orders) to meet special customer requests when approved by management.
- Participates in training seminars for customers and offsite engineering training sessions (lunch and learns). Works cooperatively and constructively with the Customer Service Team, Regional and Territory Sales Managers, and Independent Sales Reps to meet annual sales goals and ensure customer satisfaction.
- Perform any other duties or responsibilities as requested by the Supervisor or Manager.
Preferred Qualifications:
- 2 years of experience in a professional technical role
- A four-year degree in an engineering discipline is preferred; a two-year technical degree and 4 years of related experience may be considered.
- Strong computer skills required.
- Knowledge of the HVAC building automation industry is a plus
Computer Skills:
- Microsoft Office – Excel, Word, Outlook, Sales Logix
- CAD experience helpful
Working Conditions:
- Physical Demand(s): Sitting and standing for reasonable periods of time.
- Visual Demand(s): Ability to look at a computer monitor for reasonable periods of time.
- Hazard(s): Office environment with trips to customer offices, convention centers and construction sites.
Commitment to People and Planet:
TASI Measurement is committed to fostering a sustainable and socially responsible environment. We believe that our success is measured by financial gains and our positive impact on our employees, communities, and the world around us.
- As part of our commitment to people, we strive to provide a supportive and inclusive workplace where everyone is valued, respected, and given equal opportunities to thrive. We prioritize our employees' well-being, safety, and personal development, recognizing that they are the engine driving our success.
