What are the responsibilities and job description for the Help Desk Technician position at Onin Staffing?
The Help Desk at KIOTI Tractor is responsible for troubleshooting problems and assisting customers/employees to resolve technical
issues related to computers, desktops, phones, laptops, etc. This position is responsible for a range of tasks including configuring,
testing, and troubleshooting basic network and wireless issues, setting up user accounts, and formatting and setting up desktop and
laptop computers.
The Desktop Support Technician’s key responsibilities are outlined below:
New hire set up, including mailbox setup, activating access badges, creation of accounts, and setting up work stations
Identify and resolve hardware/software problems related to Office365, file systems, laptops, and barcode scanners
Train and guide employees on hardware and software usage
Managing employee asset inventory, such as tracking serial numbers to employee’s
Ensuring on-hand user assets, such as laptops, are ordered and setup for deployment
Document procedures and cases using a ticketing system
Directly support the Systems Administrator on environmental projects related to: VMWare, Dynamics SL, RingCentral, Active
Directory, Server Maintenance, Printing, and Windows Server 2019 maintenance
Work Experience
Bachelor’s Degree in related field or 1-3 years of equivalent work experience or certifications
- Experience with Windows 10, Office 365, Laptops, and Bluetooth headsets
- Experience with basic Windows environment administration with Active Directory
- Experience with file systems and file explorer or a SAN/NAS
- Experience with IPv4 networking
Preferred Experience:
- Basic Mailbox Administration for Exchange Online
- Experience working with an ERP software
- Experience working with a CRM software
Benefits
Every Onin Staffing job comes with amazing Teammate Benefits. Onin Staffing gives you the tools you need to protect your health, your money, and the people and things you care about.
Weekly Pay
$5 Prescription Drugs
$5 Doctor's Visit Copays
Free Teledoctor Service
Free Counseling Services
Life Insurance Included
Vision Insurance Included
Dental Insurance Included
Vacation and Holiday Pay
Scholarship Opportunities
401(k) Retirement Plan
Free Legal Services
Our unbeatable employee discount program
If this sounds like something you would be interested in, Apply Now so we can hold a spot for you. We can’t wait to talk to you!
–Your Ōnin Staffing team
Salary : $5
