What are the responsibilities and job description for the Import Clerk position at Onin Staffing?
Job Description
Work Experience
Benefits
- Ensure smooth and timely freight process flow meeting customer expectations.
- Ensure accurate and timely data entry into our operational system, per Operational
- Performance Standards (OPS)
- Track and Trace Ocean Import Files daily.
- Use Department Dashboards on daily basis.
- Ensure documents are timely sent to customer or broker for customs purposes.
- Ensure accurate and timely client and vendors billing, within Expeditors and customer
standards.
- Interact with our customers in arranging their international shipments, meeting customer
service standards.
- Contribute to maintain good relationships with suppliers (Shipping lines, trucking companies
and others involved).
- Meet compliance at all times, regulations internal and external in accordance with
government regulations. No fines, penalties, or late filing.
- Understand department process flow and looking for best practices to improve operational
efficiency and productivity.
- Ensure all customers standard operating procedures in place and updated in the DLSOPs.
- Review and update monthly.
- Meet KPI standards in accordance with the Company’s procedures.
- Timely responses to emails (within 1 hour) and voicemails (within 30 mins) (internal and
external).
- Escalation of problems to Management and Supervisor when necessary.
- Follow Accounting Do’s and Don’ts
Work Experience
- Minimum of 2 years in Ocean and Air Import experience.
- Must provide exceptional customer service internally and externally at all times.
- Must have complete understanding of ocean import documentation process.
- Effective interpersonal skills, including proven abilities to listen, comprehend, effectively
communicate clearly and concisely to obtain positive results.
- Pro-active, strong organizational skills.
- Proficient level of Microsoft Office (Word, Excel etc)
- Must be able proficient in English, both written and verbal.
Benefits
Benefits
Weekly Pay
- $5 Prescription Drugs
- $5 Doctor's Visit Copays
- Free Teledoctor Service
- Free Counseling Services
- Life Insurance Included
- Vision Insurance Included
- Dental Insurance Included
- Vacation and Holiday Pay
- Scholarship Opportunities
- NEW! 401(k) Retirement Plan
- Free Legal Services
- Our unbeatable employee discount program
Salary : $5
