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Housekeeper-Hyatt Riverfront-Wilmington DE

Onix Group
Wilmington, DE Full Time
POSTED ON 1/30/2025
AVAILABLE BEFORE 3/30/2025

The ONIX Group’s hospitality division has 20 years of experience and currently operates seven top performing hotels in the Mid-Atlantic regions and Florida. Its growing hospitality division operates over 1,000 hotel rooms across its properties and serves more than half a million customers annually.

We are looking for a hard working and detail-oriented individual to provide efficient and exceptional services that will exceed our guests’ expectations. If that sounds like you, we invite you to apply for our Housekeeper position!

Benefits

  • Competitive Salary
  • Affordable Medical, Dental, and Vision Benefits for You & Your Family
  • 401k Retirement With Company Match
  • Flexible Spending Accounts (FSA)
  • Paid Time Off - Vacation, Personal, Sick Days & Paid Holidays
  • Short-term Disability and Maternity Leave Options, Personal and Family Medical Leave
  • Company provided Life Insurance and Long Term Disability Coverage
  • Unlimited Referral Bonuses and More!

Employee Perks Program

  • Tickets At Work for Discounted Entertainment Tickets!
  • Tuition Reimbursement
  • In Facility Training/Inservice Programs
  • Employee Assistance Program
  • Free Will/Estate Preparation Services
  • Optional Legal & Identity Protection Services
  • Verizon Wireless Discount
  • Costco Membership Discount (DE only)

Position Summary

To maintain a clean and appealing guest room according to brand standards & property requirements.

Duties & Responsibilities

  • Change bed linen as required and make bed(s).

  • Vacuum carpeting, mop/clean bathroom floor.

  • Dust all furniture (picture frames, bed frames, lamps, TVs, dressers).

  • Remove fingerprints and smudges (ex. mirrors, shiny surfaces, windows, etc.).

  • Thoroughly clean the bathroom area - wash shower, sink, floor, toilet, etc.

  • Remove and replace all used amenities, empty trash receptacles.

  • Report immediately all damage or maintenance issues found in guest room.

  • Report immediately all missing items in room. Report immediately personal guest items found in vacant rooms.

  • Notify Director of Housekeeping & Laundry of all roll-aways or cribs in rooms for pick-up and storage.

  • Take responsibility for pass key and make sure it is turned in daily.

  • Turn in immediately all "lost and found" items to Director of Housekeeping & Laundry.

  • Maintain a well-stocked, clean cart.

  • Dispose of dirty linen and trash appropriately.

  • Report immediately to the Director of Housekeeping & Laundry:

  • No luggage

  • No service needed

  • Anything unusual

  • Assist Director of Housekeeping in any additional cleaning chores he/she may assign.

  • Have an understanding and ability to complete all tasks associated with Emergency Procedures.

  • Perform all other duties as assigned.

Education & Experience

  • Any combination of education, training, and/or experience that provide the required knowledge, skills, and abilities to perform. Grade school education is preferred.

  • Previous hotel-related experience desired.

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