What are the responsibilities and job description for the Maitre D' position at Onix Group?
West Chester Hotel, LLC, operated by Onix Hospitality and Big Fish Restaurant Group, is hiring for the all new West Chester Seafood Kitchen!
West Chester Seafood Kitchen rewards its employees for their hard work and dedication to providing the best service possible, with a wide-range of benefits and perks to show we care.
Responsibilities and Duties
West Chester Seafood Kitchen is seeking an experienced and charismatic Maitre D to lead our front-of-house team! As part of the all-new dining experience at West Chester Seafood Kitchen, youll be the face of hospitality, ensuring every guest has an unforgettable experience.
- Welcome and seat guests with warmth and professionalism
- Manage reservations and waitlists to optimize table turnover and guest satisfaction
- Supervise front-of-house staff, ensuring seamless service and collaboration
- Communicate with the kitchen and bar to maintain service flow
- Handle guest inquiries, concerns, and special requests with professionalism
- Maintain a polished, organized, and inviting dining environment
- Uphold service standards and train staff in hospitality best practices
Qualifications
- Experience as a Maitre D, Host/Hostess, or in a similar leadership role in hospitality
- Exceptional communication and organizational skills
- Strong ability to multitask in a fast-paced environment
- Professional demeanor with a guest-first attitude
- Experience with reservation systems is a plus
