What are the responsibilities and job description for the Wait Staff position at Onix Group?
West Chester Hotel, LLC, operated by Onix Hospitality and Big Fish Restaurant Group, is hiring for the all new West Chester Seafood Kitchen!
West Chester Seafood Kitchen rewards its employees for their hard work and dedication to providing the best service possible, with a wide-range of benefits and perks to show we care.
Responsibilities and Duties
The Wait Staff is responsible for providing exceptional customer service throughout the entire event process to ensure the highest standard of customer satisfaction.
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Answer questions about our food, beverages, and other restaurant functions and services
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Relay food and beverage orders
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Maintain a high level of cleanliness and awareness of sanitary practices
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Anticipate guests needs and exceed customer service expectations
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Maintain composure in a fast-paced environment
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Relay important information about orders, allergies, and special requests to the appropriate person
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Respond urgently and appropriately to any concerns
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Present in profession appearance and mannerisms
Qualifications
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Neat, clean, and professional appearance
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Exhibit a sense of urgency
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Guest-friendly demeanor
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Successful in a team environment
