What are the responsibilities and job description for the Hotel Operations Manager- Hyatt Riverfront- Wilmington DE position at Onix Hospitality?
Offering over 20 years of experience, Onix Hospitality currently owns and manages eight award-winning, top-performing hotels in the Mid-Atlantic region and Florida, operating over 1,000 hotel rooms across its growing portfolio and serving more than half million customers annually. We are currently looking for a Operations Manager to join our team!
Onix Hospitality rewards its employees for their hard work and dedication to providing the best service possible, with a wide-range of benefits and perks to show we care.
BENEFITS AND PERKS WE OFFER
Benefits
- Competitive Salary
- Affordable Medical, Dental, and Vision Benefits for You & Your Family
- 401k Retirement With Company Match
- Flexible Spending Accounts (FSA)
- Paid Time Off & Paid Holidays
- Short-term Disability and Maternity Leave Options, Personal and Family Medical Leave
- Company provided Life Insurance and Long Term Disability Coverage
Employee Perks Program
- Tickets At Work for Discounted Entertainment Tickets!
- Tuition Reimbursement
- In Facility Training/Inservice Programs
- Employee Assistance Program
- Free Will/Estate Preparation Services
- Optional Legal & Identity Protection Services
- Verizon Wireless Discount
Responsibilities and Duties
The Operations Manager is responsible for overseeing departmental operations at the hotel and provides support to the General Manager. Directs and coordinates hotel activities to obtain optimum efficiency and economy of operations and maximize full potential with a balanced focus on hotels missing, guests, employees, and owners satisfaction.
- Provides training and oversight to all staff and department heads.
- Act as the hotels representative to promote the property within the hotel industry, local community, and trade associations.
- Assist in evaluations and wage scale surveys following the company guidelines.
- Monitor maintenance program for furniture, furnishings, and equipment conditions and provide status reports to the General Manager.
- Audits par stock in all areas to make sure that all required hotel supplies are ordered and stocked in advance of need.
- Ensure hotel staff is provided with uniforms and name tags and upholds company and brand grooming standards.
Qualifications
- Minimum 2 years of hotel experience required.
- A college degree, diploma in hotel management, or a related field preferred.
- Experience in finance, personnel supervision and problem resolution is strongly desired.
- Excellent computer and communication skills required.
