Sales Associate

As a Sales Associate at Online Access, you will play a pivotal role in our sales operations. Your primary responsibilities will include conducting sales calls, executing follow-ups, and managing touchpoints and drip campaigns to nurture leads and drive sales growth. You will also serve as a crucial liaison between our valued customers and our dedicated customer support team. The ideal candidate should have a solid background in project management, customer service, and sales. There are opportunities to travel if desired.

Key Responsibilities:

Sales Calls and Follow-Ups:

• Engage in sales calls to potential clients to introduce our products/services.
• Conduct follow-up calls to prospects, addressing inquiries and providing additional information to move leads through the sales funnel.
• Maintain accurate and up-to-date records of sales interactions in our CRM system.
• Lead Nurturing:
• Implement and manage touch points and drip campaigns to engage and nurture leads.
• Create and send relevant content, such as newsletters and product updates, to keep leads informed and interested.

Customer Liaison:

• Act as the primary point of contact for customers, addressing their questions, concerns, and requests promptly and professionally.
• Collaborate closely with the customer support team to ensure timely and effective resolution of customer issues.

Project Management:

• Manage and prioritize multiple projects simultaneously, ensuring that sales initiatives are executed efficiently and on schedule.
• Coordinate cross-functional teams to achieve sales-related objectives.
• Sales Support:
• Assist the sales team in preparing quotes, proposals, and sales presentations as needed.
• Provide administrative support to the sales department, including maintaining sales collateral and documentation.

Qualifications:

• Excellent communication skills, both written and verbal.
• Strong interpersonal skills, with the ability to build and maintain customer relationships.
• Proficiency in CRM software and other sales-related tools.
• Highly organized and detail-oriented, with strong time management skills.
• Self-motivated, with a demonstrated ability to work independently and as part of a team.
• Results-driven mindset with a commitment to achieving sales targets and objectives.
• Comfortable with public speaking or public speaking experience
• Confidence making phone call or socializing in person with customers

Education and Experience:

• 2 years of relevant experience in sales, project management, or customer service

Job Type: Full-time

Pay: $19.00 - $25.00 per hour

Expected hours: 40 per week

Benefits:

• 401(k) matching
• Dental insurance
• Health insurance
• Health savings account
• Paid time off
• Vision insurance

Compensation Package:

• Bonus opportunities

Schedule:

• 8 hour shift

Education:

• High school or equivalent (Required)

Experience:

• Sales: 2 years (Required)
• Customer service: 2 years (Preferred)
• B2B marketing: 1 year (Preferred)
• Public speaking: 2 years (Required)

Ability to Relocate:

• Port Huron, MI 48060: Relocate before starting work (Required)

Willingness to travel:

• 25% (Required)

Work Location: In person

Salary : $19 - $25