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Overview
The Accounts Receivable Specialist II Records, verifies, and posts payments received by the organization. Ensures transactions are recorded promptly and accurately in accordance with internal accounting policies. Reconciles payments with accounts receivable ledger and prepares reports of delinquent accounts. Responsible for ad hoc customer billing and responding to customer inquiries regarding bills.
Shift : Monday-Friday 8 : 00am-5 : 00pm. This role is in office only and does not have any remote opportunities at this time.
Pay : Based on experience at the time of offer.
Benefits
- Medical
- Dental
- Vision
- Supplemental Insurances
- Paid Time Off (PTO)
- 401(k)
- Holiday Pay
- Potential Monthly Production Bonuses
Desired Traits / Requirements :
Strong data entry skills with a natural affinity for numbers.Exceptional accuracy and attention to detail.Integrity, discretion, and confidentiality in handling sensitive information.Excellent verbal and written communication skills.Customer service-oriented mindset for effective interaction with internal and external stakeholders.Self-starter with an energetic and proactive approach to problem-solving.Thrives in fast-paced environments with the ability to anticipate work needs.Takes initiative to improve processes and challenges the status quo.Proficient in Microsoft Office Suite, accounting software, and related office equipment (e.g., computers, 10-key calculators, and copiers).High aptitude for learning and adaptability.Strong multitasking skills and ability to prioritize effectively.Collaborative team player with a passion for achieving results and innovation.What you'll do
Constant monitoring of the credit hold queue.Attending weekly Accounts Receivable Analysis and bi-weekly meetings to review and divide actionable items and escalating to Accounting Manager as necessary.Oversight of the Accounts Receivable balances and owns risk management / cleanup of balances.Regular monitoring of the Accounts Receivable inbox for any actionable emails (i.e. sales tax certifications).Forwarding any potential complaints received by email or phone to the Customer Service Representative or Sales Representative assigned to the account.Initiates, processes and reviews credit applications / references.Answers customer calls from reception payments, invoices, etc.Answer miscellaneous questions and post customer payments initiated by the Customer Service department.Process and review D&B pulls and urgent credit re-evaluations.Review and answer inquiries regarding prepayment from personnel such as Customer Service Representatives, Sales Representatives, Shipping and President with involving all necessary parties per guidance.Processing and sending statements to customers.Handling of collection calls following sending statements to customers.Monitoring of payment plans on customer accounts.Reviewing and processing of customer refund checks, write-offs, 10-day letters and sending accounts to collections agencies.Reconcile Accounts Receivable tracking to bank during month-end processing.Performs other duties as assigned.Experience Requirements :
While general accounting experience is preferred, at least 2 years of office experience with exposure to collections, account management or office management is required at a minimum.Equal Employment Opportunity
At Online Labels Group, we don't just accept difference — we celebrate it, support it, and thrive on it to benefit our employees, our products, and our community. Online Labels Group is proud to be an equal opportunity workplace for all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics.
