What are the responsibilities and job description for the IT Helpdesk Computer Assistant ( Federal Work Study ) - Onondaga Community College position at Onondaga Community College?
Location: Syracuse, NY Category: Student Employment Posted On: Thu Feb 6 2025 Job Description:
This is a Federal Work Study (FWS) position.
IT Helpdesk Computer Assistants will primarily work in Coulter Library (Coulter Hall C240).
IT Helpdesk Computer Assistants will assist students with:
Connecting to the OCC-Public wireless network.
D2L-Brightspace.
MS Office suite.
MyOCC , Student Planning.
System navigation.
General OCC related technology issues and questions.
In addition, IT Helpdesk Computer Assistants monitor equipment, perform general housekeeping, and complete other tasks as needed. IT Helpdesk Computer Assistants may also receive training to perform Library related duties/tasks.
Job Requirements:
Must be a Work-Study Eligible Studen t in good academic standing (2.0 GPA or higher).
Have good interpersonal skills and demonstrate the ability to relate to people.
Demonstrate good clerical and communication skills.
The student worker will need to interact well with students on a one to one basis, helping them to get started, answering questions and resolving issues,
Additional Information:
Pay Rate: $15.50 /hr
To see if you qualify for Federal Work Study (FWS) positions:
Visit OCC's Work-Study page
Review the Work-Study Checklist
Submit a Work-Study Interest Form
Work Study Aides may work up to 20 hours per week while classes are in session.
This is a Federal Work Study (FWS) position.
IT Helpdesk Computer Assistants will primarily work in Coulter Library (Coulter Hall C240).
IT Helpdesk Computer Assistants will assist students with:
Connecting to the OCC-Public wireless network.
D2L-Brightspace.
MS Office suite.
MyOCC , Student Planning.
System navigation.
General OCC related technology issues and questions.
In addition, IT Helpdesk Computer Assistants monitor equipment, perform general housekeeping, and complete other tasks as needed. IT Helpdesk Computer Assistants may also receive training to perform Library related duties/tasks.
Job Requirements:
Must be a Work-Study Eligible Studen t in good academic standing (2.0 GPA or higher).
Have good interpersonal skills and demonstrate the ability to relate to people.
Demonstrate good clerical and communication skills.
The student worker will need to interact well with students on a one to one basis, helping them to get started, answering questions and resolving issues,
Additional Information:
Pay Rate: $15.50 /hr
To see if you qualify for Federal Work Study (FWS) positions:
Visit OCC's Work-Study page
Review the Work-Study Checklist
Submit a Work-Study Interest Form
Work Study Aides may work up to 20 hours per week while classes are in session.
Salary : $16
