Demo

Patient Financial Specialist

OnPoint Medical Group
Littleton, CO Full Time
POSTED ON 3/6/2025
AVAILABLE BEFORE 6/6/2025

Job Description

Job Description

OnPoint Medical Group is searching for an outstanding Patient Financial Specialist to join our team! Come join a great group of medical professionals as our network continues to grow!

OnPoint Medical Group is a physician-led network of skilled Primary and Urgent care providers who are committed to expanding access to quality healthcare in the most effective and affordable manner possible.

Our "Circle of Care" has one primary goal – to ensure the health and wellness of members and their families. We do this by providing access to a comprehensive menu of medical services from one unified physician group in their neighborhoods. With doctors, nurses, specialists, labs and medical records all interlinked and coordinated, patient care has never been in better hands.

Patient Financial Specialist is responsible for patient collections, payment plans, working in conjunction with contracted collection agency, handling credit card disputes, and managing bankruptcy accounts.

ESSENTIAL DUTIES AND RESPONSIBILITIES INCLUDE THE FOLLOWING

The following statements are illustrative of the essential duties of the job and do not include other non-essential or peripheral duties that may be required. We retain the right to modify or change the essential and additional functions of the job at any time.

  • Patient Collections : Calling on outstanding patient accounts and setting up and managing payment plans
  • Uploading and maintaining patient accounts in collection agency software
  • Working collection agency patient disputes
  • Bankruptcy
  • Managing bankruptcy cases in Athena
  • Follow OMG Policies and procedures including HIPAA, OSHA and PCI DSS. Maintain and follow strict privacy, confidentiality, and safety protocols. Comply with all government regulations around the following :
  • Work within guidance of Billing Compliance Plan and billing guidelines.
  • Other Administrative Duties as assigned.
  • Maintain a clean and organized work environment
  • Deliver faxes to billing department staff member when appropriate

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and / or ability required for this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Minimum Education / Experience

  • High School Diploma or High School Equivalency
  • Strong computer skills required
  • 5 years collections experience in healthcare
  • 2 years billing experience
  • Preferred Education / Experience

  • Some college – medical, business, accounting focus
  • Bilingual
  • EMR experience preferred – Athenahealth practice management system
  • CUSTOMER SERVICE EXCELLENCE

  • Provide customer service in accordance to clinic mission
  • Demonstrate ability to be courteous and respectful when interacting with patients and family members
  • Maintain patient confidentiality in accordance to policy and procedure and HIPAA requirements
  • Enact proper chain of command for patient complaints
  • LANGUAGE SKILLS

  • Ability to effectively present information and respond to questions from groups of managers, patients, and the general public
  • MATHEMATICAL SKILLS

  • Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals
  • REASONING ABILITY

  • Ability to define problems, collect data, establish facts, and draw valid conclusions
  • APTITUDES AND TEMPERAMENTS REQUIRED

  • Must have a high level of energy with the ability to adjust to any justifiable pace.
  • Make decisions based more on fact than feeling
  • Exhibit behavior which emphasizes compassion, quality, loyalty and conscientiousness
  • Ability to establish and maintain effective working relationships with patients, their families and staff members
  • SUPERVISORY RESPONSIBILITIES

    This position has no supervisory responsibilities

    JOB ELEMENTS / WORKING CONDITIONS

  • While performing the duties of this job, the employee is regularly required to stand; use hands to finger, handle, or feel; reach with hands and arms; and talk or hear.
  • Occasionally required to walk; sit; and stoop, kneel, crouch, or crawl.
  • Frequently lift and / or move up to 10 pounds and occasionally lift and / or move more than 25 pounds.
  • Specific vision abilities required by this job include close vision, distance vision, and ability to adjust focus.
  • Work Environment

    The above statements describe the general nature and level of work performed by people assigned to this classification. They are not an exhaustive list of all responsibilities, duties and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.

    BENEFITS OFFERED

  • Health insurance plan options for you and your dependents
  • Dental, and Vision, for you and your qualified dependents
  • Company Paid life insurance
  • Voluntary options for short-term disability, and long-term disability coverage
  • AFLAC Plans
  • FSA options
  • Eligible for 401(k) after 6 months of employment with a 4% match that vests immediately
  • Paid Time-Off earned
  • Salary : $19 - $23 / hour

    The estimate displayed represents the typical salary range of candidates hired. Factors that may be used to determine your actual salary may include your specific skills, how many years of experience you have and comparison to other employees already in this role.

    OnPoint Medical Group is an EEO Employer.

    OnPoint Medical Group is an EEO Employer.

    This position will be posted for a minimum of 5 days and may be extended.

    Salary : $19 - $23

    If your compensation planning software is too rigid to deploy winning incentive strategies, it’s time to find an adaptable solution. Compensation Planning
    Enhance your organization's compensation strategy with salary data sets that HR and team managers can use to pay your staff right. Surveys & Data Sets

    What is the career path for a Patient Financial Specialist?

    Sign up to receive alerts about other jobs on the Patient Financial Specialist career path by checking the boxes next to the positions that interest you.
    Income Estimation: 
    $41,569 - $51,697
    Income Estimation: 
    $59,609 - $76,680
    Income Estimation: 
    $41,569 - $51,697
    Income Estimation: 
    $59,609 - $76,680
    Income Estimation: 
    $40,779 - $52,992
    Income Estimation: 
    $49,356 - $64,945
    Income Estimation: 
    $80,049 - $102,942
    Income Estimation: 
    $117,371 - $152,451
    Income Estimation: 
    $49,356 - $64,945
    Income Estimation: 
    $59,609 - $76,680
    View Core, Job Family, and Industry Job Skills and Competency Data for more than 15,000 Job Titles Skills Library

    Job openings at OnPoint Medical Group

    OnPoint Medical Group
    Hired Organization Address CO Full Time
    OnPoint Medical Group is searching for an outstanding Nurse Practitioner to join our team our team at OnPoint Internal M...
    OnPoint Medical Group
    Hired Organization Address Littleton, CO Full Time
    OnPoint Medical Group is searching for an outstanding Patient Care Coordinator to join our team at South Denver OBGYN in...
    OnPoint Medical Group
    Hired Organization Address Denver, CO Full Time
    OnPoint Medical Group is searching for an outstanding Patient Care Coordinator to join our team at Castle Pines Family P...
    OnPoint Medical Group
    Hired Organization Address Englewood, CO Full Time
    OnPoint Medical Group is searching for an outstanding Patient Care Coordinator to join our team at Castle Pines Family P...

    Not the job you're looking for? Here are some other Patient Financial Specialist jobs in the Littleton, CO area that may be a better fit.

    Financial Protection Specialist

    Symmetry Financial Group - Catie Saralegui, Denver, CO

    Financial Protection Specialist

    Symmetry Financial Group - Catie Saralegui, Englewood, CO

    AI Assistant is available now!

    Feel free to start your new journey!