What are the responsibilities and job description for the Courier/Mail Clerk position at Onsite Management Group?
Our ideal Warehouse Associate is a proven team player with a can-do attitude. The employee in this position should adhere to a daily delivery schedule between the main location and satellite locations. This position will require delivery of lab specimens, medical records, x-rays, surgical equipment and/or mail.
Essential Duties and Responsibilities:
- Adhere to a timed and STAT delivery schedule and determine priority of STAT calls
- Maintain a log of STAT delivery and pick-up times
- Work closely with customers to meet their needs
- Maintain the cleanliness of the vehicle daily
- Perform a complete vehicle inspection report prior to every shift; reports are submitted to the manager daily
- Adhere to disaster recovery plan for continued business operations
- Adhere to HIPAA regulations in accordance with Federal Law
- Adhere to Standard Operating Procedures for site
- Adhere to the Standards of Excellence
- Perform miscellaneous duties as assigned by the Account Manager and/or Mail Operations Supervisor
Other Duties
- Be personable, articulate, knowledgeable and professional in presenting oneself in a professional setting
- Ability to learn skills quickly
- Multi-tasking abilities in dealing with several projects at one time
- Attention to detail
- Ability to function with a high level of patience, tact and diplomacy in handling any complaints/situations
- Excellence verbal and written communication skills
- Excellent organizational skills
- Strong initiative required; ability to work independently with minimal direct supervision.
Qualifications:
- High School Diploma or equivalent
- Valid Driver’s License and good driving record are required
- Working knowledge of Microsoft Word, Excel, Outlook and PowerPoint
- Excellent customer service skills
- Good communication skills both verbal and written
Physical Demands
- Fine and/or gross motor skills, including the ability to grasp, lift and/or carry or otherwise move packages on a standard wheeled cart with a load capacity of 100lbs.
- Ability to walk, bend, kneel, stand, and/or sit for an extended period of time
- Manual dexterity required for operating office machinery (phone, copy machines, binding equipment, etc)
- The ability to exert maximum muscle force to lift, push, pull, or carry objects.
- The ability to lift approximately 50 lbs. on a regular basis
